“I preordered the Ultimate Edition and picked it up and got a code for dlc but no code for the preorder bonus characters? Is there another code I should have received that include the preorder bonus characters?”
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Google "Bandai Namco Contact" go to "Online Help Desk" Create an account once that is done click on "Chat" in the bottom right. Support will guide you from there.
Sorry, there was a problem. Please try again later.Same thing happened with me. No pre order code. Apparently almost everyone is having the same issue
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