“I need a replacement module for the now obsolete (3G) system on my 2017 Lexus RX350. I get mixed and conflicting messages about what unit to use as well as quotes for for module & installation wildly ranging from $400 to $1200.”
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Log into your account page for Drone and there should be a discounted upgrade option available showing within your vehicle info. You can order the new X1 module direct from there. It will come with instructions on how to change it out. It's a fairly straight forward module and harness replacement. Unplug the old harness, remove the old module, then reverse the steps to install the new harness and module. If you're not comfortable doing it yourself take it to where you originally had the system installed, or any authorized Compustar/Firstech installer, and they can quickly swap it for you. At most it should be a shop minimum fee (assuming it's a standard install).
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