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Questions & Answers

$699.99
Page Showing 1-20 of 29 questions
  • QuestionDoes this TV come with a stand?

    • Answer No, this TV does not come with a stand but it does include a wall mount.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the brightness level of this TV?

    • Answer This TV has a brightness of 500 nits, which is up to 60% brighter than indoor TVs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this TV be used outdoors?

    • Answer Yes, this TV is suitable for all types of outdoor living areas, including covered patios and gazebos to decks and balconies.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the resolution of this TV?

    • Answer This TV has a 4K Ultra HD resolution (2160p).
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many speakers does this TV have?

    • Answer This TV has 2 built-in speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this TV compatible with HDR content?

    • Answer Yes, this is an HDR-compatible 4K TV so you can enjoy HDR movies and TV shows.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs it water resistant/proof for rain?

    Asked by Kerry.

    • Answer It worked for me after it rained a few weeks ago.

      Answered by JessicaS

  • QuestionIt appears this isn't a smart TV and doesn't include streaming apps. What streaming devices are compatible with this TV?

    Asked by JB.

    • Answer We use a Roku stick.

      Answered by Anonymous

  • Questionhow do I connect wireless headphones.

    Asked by Lynell.

    • Answer Hi Lynell, The DRPTV430BC does not have built-in Bluetooth, so you cannot connect wireless Bluetooth headphones directly to it. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionDoes it work with Xfinity

    Asked by MPKH.

    • Answer Hi MMPKH, Thank you for your question. This is not a Smart TV, so it does not connect to the internet. If you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Monday to Friday from 9:00 AM – 5:00 PM PST, or email us at support@dpaudiovideo.zendesk.com

      Answered by Core Product Support

  • QuestionIs this TV a smart TV?

    Asked by Nilson.

    • Answer Hi Nilson, No, the DRPTV430BC is not a smart TV. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionDo you have to pair the remote that comes with the TV? It does not connect just hitting the power button, yes battery is installed. The TV turns on using the controls on the back. Which you can’t do much with Customer service has been contacted.

    Asked by KrisTVuser.

    • Answer Hi KrisTVuser, Thank you for your question. The remote does not require pairing and should work right away. We’d like to review this further and help resolve the issue. Please don’t hesitate to contact us at 1-833-909-2673, Monday to Friday, 9:00 AM – 5:00 PM PST, or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionHi Can you see a movie during the night?

    Asked by Anonymous.

    • Answer at night the picture is perfect.

      Answered by MELISSAL

  • QuestionDoes this unit connect to wifi and cable wirelessly?

    Asked by Anonymous.

    • Answer yes, we have little to no issues, but i feel if it was hard wired it would be perfect.

      Answered by MELISSAL

  • QuestionDoes the TV come with a remote control and instructions

    Asked by Nick.

    • Answer Hi Nick, Yes, the DuraPro Partial Sun Series 43" Class LED Outdoor Partial Sun 4K UHD TV does come with an IP55 waterproof remote control, along with the necessary batteries. The package also includes an owner's manual and a quick-start guide to help you get set up easily.

      Answered by Core Product Support

  • QuestionCan this be stored in zero degrees weather

    Asked by Anonymous.

    • Answer Hi Customer, No, the TV should not be stored in zero-degree weather. The operating temperature range for the TV is 32ºF to 113ºF (0℃ to 45℃). In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionWhat is power usage in watts?

    Asked by Monkeybread.

    • Answer Hi Monkeybread, The power consumption is <=150W. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionIs there any way to set it up for countertop or tabletop?

    Asked by JZee.

    • Answer Hi JZee, Our TV are wall mount TV and it only can be used for wall mount. Cant put the TV on the tabletop because it will be not stable. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionCan it be placed on a countertop or is it wall mount only

    Asked by Tony.

    • Answer Hi Tony, It cannot be placed on a countertop by itself, as it is not designed to stand independently. It is intended to be mounted on a wall using the included wall mount for proper support. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support

  • QuestionDoes this tv have channel return, restoring the last input selected when it was turned off previously?

    Asked by Anonymous.

    • Answer Hi Customer, Yes, the DRPTV430SM has a memory function that allows it to return to the last channel you were watching before you turned it off. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at support@dpaudiovideo.zendesk.com.

      Answered by Core Product Support