Questions & Answers

Q: QuestionWhat is the brightness level of this TV?

• A:Answer This TV has a brightness of 500 nits, which is up to 60% brighter than indoor TVs.

Q: QuestionCan this TV be used outdoors?

• A:Answer Yes, this TV is suitable for all types of outdoor living areas, including covered patios and gazebos to decks and balconies.

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV has a 4K Ultra HD resolution (2160p).

Q: QuestionHow many speakers does this TV have?

• A:Answer This TV has 2 built-in speakers.

Q: QuestionIs this TV compatible with HDR content?

• A:Answer Yes, this is an HDR-compatible 4K TV so you can enjoy HDR movies and TV shows.

Q: QuestionIs it water resistant/proof for rain?

Asked 2 years ago by Kerry.

• A:Answer It worked for me after it rained a few weeks ago.

  Answered 2 years ago by JessicaS

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Q: QuestionIt appears this isn't a smart TV and doesn't include streaming apps. What streaming devices are compatible with this TV?

Asked 1 year ago by JB.

• A:Answer We use a Roku stick.

  Answered 1 year ago by Anonymous

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Q: QuestionHi Can you see a movie during the night?

Asked 4 months ago by Anonymous.

• A:Answer at night the picture is perfect.

  Answered 3 months ago by MELISSALVerified Purchase

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Q: QuestionDoes this unit connect to wifi and cable wirelessly?

Asked 5 months ago by Anonymous.

• A:Answer yes, we have little to no issues, but i feel if it was hard wired it would be perfect.

  Answered 3 months ago by MELISSALVerified Purchase

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Q: QuestionDoes the TV come with a remote control and instructions

Asked 6 months ago by Nick.

• A:Answer Hi Nick, Yes, the DuraPro Partial Sun Series 43" Class LED Outdoor Partial Sun 4K UHD TV does come with an IP55 waterproof remote control, along with the necessary batteries. The package also includes an owner's manual and a quick-start guide to help you get set up easily.

  Answered 6 months ago by Core Product Support

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Q: QuestionCan this be stored in zero degrees weather

Asked 6 months ago by Anonymous.

• A:Answer Hi Customer, No, the TV should not be stored in zero-degree weather. The operating temperature range for the TV is 32ºF to 113ºF (0℃ to 45℃). In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 6 months ago by Core Product Support

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Q: QuestionWhat is power usage in watts?

Asked 6 months ago by Monkeybread.

• A:Answer Hi Monkeybread, The power consumption is <=150W. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 6 months ago by Core Product Support

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Q: QuestionIs there any way to set it up for countertop or tabletop?

Asked 8 months ago by JZee.

• A:Answer Hi JZee, Our TV are wall mount TV and it only can be used for wall mount. Cant put the TV on the tabletop because it will be not stable. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 8 months ago by Core Product Support

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Q: QuestionCan it be placed on a countertop or is it wall mount only

Asked 1 year ago by Tony.

• A:Answer Hi Tony, It cannot be placed on a countertop by itself, as it is not designed to stand independently. It is intended to be mounted on a wall using the included wall mount for proper support. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 1 year ago by Core Product Support

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Q: QuestionDoes this tv have channel return, restoring the last input selected when it was turned off previously?

Asked 1 year ago by Anonymous.

• A:Answer Hi Customer, Yes, the DRPTV430SM has a memory function that allows it to return to the last channel you were watching before you turned it off. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 1 year ago by Core Product Support

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Q: QuestionDoes it work with a Roku Stick?

Asked 1 year ago by MMMM.

• A:Answer Hi MM, Thank you for inquiry, we would need more information from you. Please contact us at 1-833-909-2673 or send us an email at [email protected]. We would like hear from you. Thank you!

  Answered 1 year ago by Core Product Support

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Q: QuestionIs this tv waterproof

Asked 1 year ago by Anonymous.

• A:Answer Hello, the DRPTV430 is weatherproof IP54-rated exterior and tempered glass screen provide extra protection against rain, dust, UV rays, and more. To know more of this product, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 1 year ago by Core Product Support

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Q: QuestionCan it be used in EU on 220V? Is it duel power 110 and 220V

Asked 1 year ago by Hana.

• A:Answer Hello Hana! The DuraPro - 43" Class LED Outdoor Partial Sun 4K UHD TV can be used in EU on 220V. As this is compatible to 110V to 220V. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].

  Answered 1 year ago by Core Product Support

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Q: QuestionHas anybody found discrete IR codes for this model so I can add it to my home automation system? They seem to use LG tech in some other models, maybe an LG model's codes would work?

Asked 1 year ago by turls.

• A:Answer Hello! Great to hear from you! I'm glad to know that you've been able to reach out and are currently addressing your concern directly. If you find that you need any further assistance, don't hesitate to reach out to us directly at 1-833-909-2673. We're here to help!

  Answered 1 year ago by Core Product Support

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