“Do you have to pair the remote that comes with the TV? It does not connect just hitting the power button, yes battery is installed. The TV turns on using the controls on the back. Which you can’t do much with Customer service has been contacted.”
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1-1 of 1 Answer
Hi KrisTVuser, Thank you for your question. The remote does not require pairing and should work right away. We’d like to review this further and help resolve the issue. Please don’t hesitate to contact us at 1-833-909-2673, Monday to Friday, 9:00 AM – 5:00 PM PST, or email us at support@dpaudiovideo.zendesk.com.
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