“recognizing device when I plug my phone into the usb port , the phone lights up so I know it’s recognized being plugged into something, but then the screen says “unable to charge””
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Cave is not compatible with your device
Sorry, there was a problem. Please try again later.Have you tried plugging it into a different port to see whether the USB port is not functioning? have you tried a different cable? It could be that your cable is fine. I would recommend trying these troubleshooting tips and if you still have issues, I would consult your phone carrier for additional service and/or take your cable, along with the purchase receipt, back to the place of purchase.
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