“I just purchased a Dynex display port to HDMI cable 2 hours ago to connect a brand new Dell monitor to a Dell laptop which is only 2 months old. Connections fit but it is not detecting the monitor. Monitor is plugged to power. Drivers installed, nothing.”

Asked by Snaffie 5 years ago

1-2 of 2 Answers

This cable works for most computer with a DisplayPort and most monitors with an HDMI port. For product support, please visit https://www.dynexproducts.com/email-us
Answered by DynexCustomerSupport 5 years ago
Sorry, there was a problem. Please try again later.
More specific information is needed to properly address your situation. I'll offer some suggestions for a typical scenario. Check to see if the monitor has an input switching option. Choosing HDMI would be beneficial in your case. Your laptop may have a function key that turns on/off the signal to an external monitor. Try this as well: 1. With all devices powered on and connected, reboot the laptop. 2. Log in to windows (assuming this is not a chromebook) and go to display settings 3. Click the identify button, hopefully you will see separate numbers on each display.
Answered by dubbaukb 5 years ago
Sorry, there was a problem. Please try again later.