Questions & Answers

Q: QuestionDoes this go into a sleep mode, or do I always have to turn it off when I'm done using it?Model: DX-WLM1401

Asked 11 years ago by Hugey.

• A:Answer Yes, the mouse will go into a sleep mode. You can opt to turn it off, but it does enter sleep mode and saves battery life.

  Answered 11 years ago by photobug0327

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questionwill this work with a window vista lab top?

Asked 8 years ago by kk.

This question was asked about the related product: Dynex™ - Wireless Optical Mouse - Blue

• A:Answer I personally do not suggest windows vista in anyway, they got rid of it because it was horrible and then everyone stopped supporting it but a wireless mouse should work, if not try different drivers. My suggestion get rid of vista and everything will work

  Answered 8 years ago by RockdrVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes my Dynex have to be programmed to work?Dynex wireless optical mouse model DX-PWLMSE

Asked 9 years ago by Anonymous.

• A:Answer No, this mouse does not require programming. It is plug and play, meaning you simply plug the USB device into your computer and it will automatically install the necessary drivers to recognize the device.

  Answered 9 years ago by CommunityAnswer

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this mouse have a back button?I am looking for the Dynex mouse that used to have a back button!

Asked 11 years ago by Zesty 101.

• A:Answer This one does not have a back button but other Logitech models are available which do; I use their M705 with my desktop.

  Answered 11 years ago by Chuckie

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionMy mouse freezes every one or half second - what is happening?I bought this mouse 4 months ago at Best Buy. I just changed the batteries today, I've plugged into different USB ports, and pressed reconnect, but nothing. Please help! Thank you.

Asked 11 years ago by Tracy.

• A:Answer Sometimes with my wireless mouse (more from the cheaper ones I have had in the past) they would bug out on me the pointer would freeze up on me and I would it around a bit and get it to working. Later on I figured out that the wireless transmitter that plugs into the computer was out of range and I was sitting right next to it at my desk. So if this is happening to you I would advise relocating your USB wireless transmitter to closest USB to your mouse. If that does fix your problem I would advise going to bestbuy and buy a wireless mouse with better range or buy a wired mouse. Hope this helped.

  Answered 11 years ago by Heart

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill it work on HP Chromebox?

Asked 8 years ago by Joey.

This question was asked about the related product: Dynex™ - Wireless Optical Mouse - Blue

• A:Answer No, this only works with Mac or Windows.

  Answered 8 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI bought years ago a dynrx wireless blk mouse model # DX WLMSE s/n 9D28A001668 why can't I get it to work on my gateway vista laptop. Do I need a software or what nothing was in the box but the mouse got it at best buy

Asked 9 years ago by GINA.

Q: QuestionI have lost the dongle can I get a new one ?I have lost the dongle can I get a new one ?

Asked 9 years ago by don't know.

• A:Answer Unfortunately no, the dongles are paired with the mouse at the factory and cannot be replaced.

  Answered 9 years ago by DynexCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionInstalled but won't workI plugged in the dongle install popped up and completed. Turned mouse on and pushed the connect button on back. Led blinks a few times but mouse doesn't work. Disconnected reconnected nothing. Removed device 2.4gh mouse. Started the whole thing over. Still nothing... Ideas? W10

Asked 9 years ago by Anonymous.

This question was asked about the related product: Dynex™ - Wireless Optical Mouse - Blue

• A:Answer Please contact our team for assistance with troubleshooting and warranty evaluation. They can be reached by email at http://www.insigniaproducts.com/contact-us.html.

  Answered 9 years ago by DynexCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill it work with Ubuntu (Linux)?

Asked 10 years ago by Anonymous.

This question was asked about the related product: Dynex™ - Wireless Optical Mouse - Blue

• A:Answer yes

  Answered 10 years ago by redbird

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhich MODEL IS THE REPLACEMENT MODEL FOR THIS DISCONTINUED MOUSE, MODEL # LISTED BELOWDX-WLM1401-BK?

Asked 10 years ago by Anonymous.

• A:Answer This product is not discontinued. It is still listed on the manufacture's website and available for sale through BestBuy.com.

  Answered 10 years ago by Cadwal

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionUSB interface replacementI've lost my USB interface for my wireless mouse. Can it be replaced? Model #DX-PWLMSE

Asked 10 years ago by Anonymous.

• A:Answer It most likely would just be simpler and cheaper to just get a new mouse.

  Answered 10 years ago by jfurgerson

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy doesn't my wireless mouse work? I put new batteries in the mouse and I replugged the small wireless connectorMy wireless mouse is grey and black....

Asked 10 years ago by Kramer.

This question was asked about the related product: Dynex™ - Wireless Optical Mouse - Blue

• A:Answer Make sure mouse is on and and has a steady red beam with good batteries restart pc try again if not then exchange.hope this was helpful

  Answered 10 years ago by William

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestiononeI don't know what is going on with my dynex mouse it's red light turns off by itself leaving me using my computer finger pad on my computer I dont know what is wrong with my computer mouse its was new about three weeks ago please help me understand what is happening before I go nuts.

Asked 11 years ago by sandford katz.

• A:Answer The red light is supposed to go off after 10 seconds. If the mouse isn't working, then it is either loosing power or getting disconnected. I would check the batteries and make sure they are firmly connected. You might also try new batteries just to make sure. After that, pull the nano receiver out and reconnect it to your computer and hit the connect button on your mouse. If it still won't work, then return it to the Geeksquad at your local Best Buy for warranty work.

  Answered 11 years ago by DynexCustomerSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill the wireless receiver work with multiple mouses?I already have a Dynex Wireless Laptop Mouse - Model No DX-NPWLMSE - with the USB wireless connector. At the moment I am taking my mouse with me between my house and studio. I was hoping to purchase an additional mouse - the DX-WLM1401-BK - and leave one mouse at my house and the other mouse at my studio, leaving the one USB wireless connector in my MacBook Pro. Will this work? Is the USB wireless piece compatible with those two different models? If that doesn't work, what if I bought two of this model?

Asked 11 years ago by Stephen.

• A:Answer Does not have a receiver . Uses Bluetooth technology.

  Answered 11 years ago by Dennis7567

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I have 2 of these on 2 different workstations and they are within a few feet of each other will they interfere with each other

Asked 11 years ago by Anonymous.

• A:Answer No

  Answered 11 years ago by Bokanandi

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questiondoes it work with windows 8.1

Asked 11 years ago by Anonymous.

• A:Answer Yes, i have it working with windowns 8.1

  Answered 11 years ago by Andy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan this be used with a Macbook Pro?

Asked 12 years ago by Anonymous.

• A:Answer mac osx 10.4 or later

  Answered 11 years ago by badmacc1234

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questiondoes this work with macs?

Asked 12 years ago by Anonymous.

This question was asked about the related product: Dynex™ - Wireless Optical Mouse - Blue

• A:Answer Yes, I have used it for years on my mac...

  Answered 8 years ago by Johndw67Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)