“This attachment was suggested to me by Best Buy when I purchased the Dyson Big Ball canister vacuum online. This part does not attach. Is there a way to attach?”
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Hi Kerri, this is Kelly with Dyson. The Big Ball canister vacuum has a different attachment; you'll notice the red latch on your wand, whereas the articulating hard floor tool has a gray latch to attach to the machine. An adaptor would be needed, to fit between the tool and your machine. This adaptor can be purchased directly from the Dyson website here: https://www.dyson.com/support/journey/spare-details.967370-01.205779-01 Best wishes, Kelly Dyson Customer Support
Sorry, there was a problem. Please try again later.I can not answer this question, but would love to know the answer. I too had the same experience. I purchased the V8 Animal stick cordless vacuum and I can not attach the ARTICULATING FLOOR TOOL accessory either. HELP!
Sorry, there was a problem. Please try again later.