Questions & Answers

Q: QuestionHave this dyson articulating hard floor tool from my dc77 n want to connect it to the v11 stick vac. So Cani use QR release adaptor, compatible with Dc77 upright and v11 stick?if, where to buy?

Asked 5 years ago by Cfvg.

• A:Answer Hello there, this is Kelly with Dyson. The articulating hard floor tool is intended for use with the Dyson canister and upright machines. We do carry an adaptor so the tool would fit on the V11. It's not available on the Dyson website, but it can be purchased through us, by calling the Helpline #. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionDOES IT WORK WITH THE V11 ANIMAL VACUUM

Asked 5 years ago by Housewife.

• A:Answer Hi there, this is Kelly with Dyson. The Dyson articulating hard floor tool is intended for use, and will only attach to our upright and canister machines. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionIs this compatible with the Ball Animal 2 upright? Isn’t the upright okay to use on different types of floor?

Asked 5 years ago by Anonymous.

• A:Answer Yes it is. I bought mine to get into hard to reach areas and so far I love it.

  Answered 5 years ago by cadigirl51Verified Purchase

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Q: QuestionCan you tell me the name of the attachment for the v11 to articulating floor piece so I can order from the dyson website please?

Asked 5 years ago by sean.

• A:Answer Hello Sean, this is Kelly with Dyson. The Articulating hard-floor tool was designed for use with our upright and canister machines, however, we do have an adaptor available which would allow you to connect that tool to the V11. If you're not able to find that at your local authorized Dyson retailer, please visit the Dyson website, or email us for assistance at [email protected] Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWill this work with Dyson small ball upright? Thanks

Asked 5 years ago by PB.

• A:Answer Hello PB, This is Miella from Dyson. The articulating hard floor tool will indeed work with the Dyson Small Ball upright vacuum. Hope this helps! Miella Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionIs there an adapter for articulating hard floor attachment that u can use to attach to the v11?

Asked 5 years ago by Sean.

• A:Answer Hello Sean, this is Kelly with Dyson. We do carry an adaptor for the Dyson V11, which would attach between the wand or bin of the machine, and the articulating hard floor tool. If you're not able to locate the adaptor at your local authorized Dyson retailer, it may be purchased directly with Dyson. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWill this work with the v11 cordless vacuum?

Asked 5 years ago by sean.

• A:Answer Hello Sean, This is Miella from Dyson. This tool does not fit the Dyson V11 cordless machine. Hope this helps! Miella Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: Questionwill this work with a dyson animal v8????

Asked 5 years ago by Heather.

• A:Answer Hello Heather, this is Kelly with Dyson. The Articulating hard floor tool will attach to the Dyson V6 cord-free machines, along with our upright and canister models. You can use it on the V8 Animal, but would require the use of an adaptor, which would fit between the tool and the vacuum. If you're not able to find the adaptor at your local authorized Dyson retailer, we do carry it at Dyson directly. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionCan this attachment be used on Laminate floors and will it fit the Dyson Cinetic Big Ball? Thanks you

Asked 5 years ago by JC.

• A:Answer Hello JC, this is Kelly with Dyson. You can use the Articulating hard-floor tool with your Cinetic Big Ball vacuum. This tool was made specifically for use on bare flooring. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionHow wide is the hard floor tool?

Asked 5 years ago by Pak.

• A:Answer Hello Pak, this is Kelly with Dyson. The articulating hard floor tool is 12" wide. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionCan you tell me what the adapter model # is so that I can attach this item to a Dyson V11 Torque Drive?

Asked 5 years ago by Robert.

• A:Answer Hello Robert, this is Kelly with Dyson. The adaptor piece needed for the Dyson V11™ to attach the older tools such as the Articulating hard floor tool is 968235-01. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWill this floor brush work with the V11 Torque Drive or does it require a separate accessory for use?

Asked 5 years ago by James.

• A:Answer Hello hannahsjudge, This is Miella from Dyson. The articulating hard floor tool is not compatible with the V11 Torque Drive. Hope this helps! Miella Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWhat is the width of the articulating hard floor tool?

Asked 5 years ago by CT2020.

• A:Answer Hello CT, this is Kelly with Dyson. The width on the articulating hard floor tool is 12". Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionDoes this work with Dyson v11

Asked 5 years ago by Anonymous.

• A:Answer Hello there, this is Kelly with Dyson. The Articulating hard floor tool is intended to be used with Dyson upright and canister models. While it will not attach as is, to your Dyson V11, it would attach with the use of an adaptor piece. If you cannot locate the adaptor piece at your local authorized Dyson retailer, you may visit the Dyson website to purchase this part. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionCan you give me the part # for the adapter to use with the CY22? Thank you in advance.

Asked 5 years ago by Jon.

Q: QuestionWill this attachment work w/V10 stick? Tks. Why does Dyson NOT sell the hard wood tool attachment made exclusive for Sams or Costco? Loved mine, lost it, NOW can’t replace it!!! Very frustrating!!!

Asked 5 years ago by B.

• A:Answer Hello B, this is Kelly with Dyson. The Dyson articulating hard floor tool wasn't made for use with our cord-free machines. It will attach to any upright or canister model. If you wished to use that tool with your Dyson Cyclone V10, it could be attached, with the use of an adaptor, which would fit between the tool and the machine. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionWill this work with my Dyson V10 stick? If I need an adaptor, where do I order that adaptor?

Asked 5 years ago by Angie.

• A:Answer Hello Angie, this is Kelly with Dyson. The Articulating hard floor tool is only designed to be used with our corded upright and canister models; however, it can be used with the cord-free machines with an adaptor. That can be purchased directly via Dyson's website. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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Q: QuestionDoes the V11 animal model come with this articulating tool?

Asked 5 years ago by BarryMontrose.

• A:Answer No the tool is sold separate, but well worth the purchase.

  Answered 5 years ago by MollythejackVerified Purchase

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Q: QuestionWill this work with v 10

Asked 5 years ago by boss.

• A:Answer Hi there, this is Kelly with Dyson. The articulating hard floor tool was not designed to be used with our cord-free model. While it won't attach directly to the Dyson Cyclone V10, you can attach it, with an adaptor that would need to be purchased separately. Best wishes, Kelly Dyson Customer Support

  Answered 5 years ago by DysonProductExpert

  
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