“Can I use this vacuum on carpets??? Seems like an odd question but every time I use on carpets, it literally tries to suck the carpet up in to the carpet beater area. This seem like a defect . . .Any Solutions?”
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I use mine on my area rugs (8’x12’), wall to wall carpet, and bare floors. If does have superior suction so it may not work on small, lightweight rugs.
Sorry, there was a problem. Please try again later.Same here and so bad its useles.
Sorry, there was a problem. Please try again later.Hello Captdr, thank you for reaching out with your question about using the Dyson Ball Allergy Plus Upright Vacuum on carpets. We would like to inform you that this vacuum is designed to be used on carpets. However, if it seems to be pulling the carpet into the beater area, it could be due to the suction power being too high for your carpet type. Here are a few solutions you can try: Adjust the Suction Power: If your vacuum has adjustable suction settings, try lowering the suction power when using it on carpets. Check the Height Setting: Ensure that the vacuum’s height setting is appropriate for your carpet type. Some vacuums have adjustable height settings for different floor types. Inspect the Brush Roll: Make sure the brush roll is clean and free of debris, as this can sometimes cause issues with carpet cleaning. If these steps do not resolve the issue, please feel free to reach us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support
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