“I just got the dyson animal 2 upright, it's incredibly hard to push on the carpet ... what's the issue?”
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Do you have the beater on for carpets or for hard floors? The button is next to the ON button. It's hard to see the beater brush running but it dosen't move when on hard floors.
Sorry, there was a problem. Please try again later.Dyson works best on low pile carpet. Mine works great on my carpet. I do have an area rug that is not low pile and I noticed it is hard to push. So I use a regular vacuum for that rug and the dyson for the rest of the home. Hope this info helps
Sorry, there was a problem. Please try again later.Hello Kandi, this is Kelly with Dyson. I'm sorry to hear that you have found the Dyson Ball Animal 2 upright vacuum cleaner hard to push. The Dyson Ball Animal 2 features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an airtight seal between the cleaner head and the floor. Best wishes, Kelly Dyson Customer Support
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