“How do I take apart my Animal vacuum. The Bottom works but something is stuck in the hose. Plus I need to take the bottom apart and clean it as well. Do you have manual? Waiting 72 hours is not an option for me I have to get this thing to work!”
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There are some great YouTube videos on how to do this if you don’t have the manual. Both my wife and I have been successful in taking it apart to clean and get the pet hair out. You can also get a pdf of the manual from the website
Sorry, there was a problem. Please try again later.Hello Carmie, this is Kelly with Dyson. You can download a pdf copy of your machine's user manual on the Dyson website here --> https://www.dyson.com/support/vacuum-cleaners/uprights/ball-animal-2#manual. You can also find troubleshooting videos for your machine at that link as well. If you need assistance with your machine, we do offer live chat right on the website, for real-time assistance. Best wishes, Kelly Dyson Customer Support
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