“I just purchased a high pile rug, 1-1/2" pile length, is the Dyson Ball Animal 2 appropriate for this type of rug, or is there a better solution?”
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This model does not allow you to adjust for different flooring heights. It does NOT work on my carpeting. VERY frustrating.
Sorry, there was a problem. Please try again later.Hello Shaggy, This is Miella from Dyson. The Ball Animal 2 is suitable for most carpet and flooring types. However, we are unfortunately unable to test our machines on every permutation out there. Therefore, we always recommend that you contact the rug retailer/manufacturer before using your new Dyson or any other vacuum cleaner. Some have restrictions and recommendations on suction power, brushbar and even brand. Hope this helps! Miella Dyson Customer Support
Sorry, there was a problem. Please try again later.It will not work as designed on that rug. The great thing about the Dyson is it’s best in class suction power. The downside about them is it’s best in class suction power. The suction is so great that it will grab onto the rug and you will not be able to push the vacuum forward on the rug. The only way we are able to us it on ours is to lift it up, place on an area and pull backwards over the rug. Our home is all hardwood and it works great for those but not for the two area rugs. We put up with it as the floors shine after vacuuming but get our workout vacuuming the two area rugs.
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