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Mine broke as well. I was able to lift it up with a pair of scissors and continued using it like that for a few more months until the vacuum stopped working all together. It lasted 3 years luckily I had the Best Buy warranty and got a full refund and purchased another one. I did go on the Dyson website to find out there wasn't much of a warranty but you could purchase separate parts individually including that part but it was like $100. Very expensive.
Sorry, there was a problem. Please try again later.NOT SURE. BEST YOU CALL THE MANUFACTURER. IF ITS A DYSON THEY WILL TAKE GOOD CARE OF YOU.
Sorry, there was a problem. Please try again later.Hi Nana, this is Krystal with Dyson. I am sorry to hear this about your machine and would value the opportunity to address this in further detail. Feel free to contact me at [email protected] and I will be happy to help. Best Wishes, Krystal Dyson Customer Support
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