“My vacuum stop spinning but I hear the suction cup running what can I do to make it work?”
Answer This Question
1-3 of 3 Answers
Hello Coreen, this is Kelly with Dyson. I'm sorry to hear that you are having an issue with your Dyson Ball Animal 2 upright vacuum. While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected]. We'd be happy to help! Best wishes, Kelly Dyson Customer Support
Sorry, there was a problem. Please try again later.I’ve had this problem on carpet, I’ll just lift it up to get it spinning then drop it and start vacuuming, then it seemed to work fine
Sorry, there was a problem. Please try again later.Well with mine if the vaccum is clicked in the upright position it stops spinning for the use of the attachments, so you don’t burn a hole in your carpet.
Sorry, there was a problem. Please try again later.