“I have a lot of trouble putting the wand back in when I finish vacuuming. What am I doing wrong? i push it down but it won't go the last inch.”

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• It gets stuck at the bottom, you have to push it a little bit manually.

  Answered by Cecilia 6 years ago

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• I found that when the handle is straight up it won't go in, but if you release the handle just a few inches, it slides right in.

  Answered by Mich 6 years ago

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• Hi Ralph, this is Carissa with Dyson. We are sincerely sorry to hear you are experiencing difficulties and we want to offer support. Feel free to view this video on the wand https://www.youtube.com/watch?v=9MHyDwJc7Y8. We would like to learn more of your experience please consider reaching out to us at [email protected]. Best wishes, Carissa Dyson Customer Support

  Answered by DysonProductExpert 7 years ago

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