“So my Dyson came this weekend and I got it mostly put together but I seem to have a small cylindrical extra piece and the hose is not attaching to the handle. Where have I gone wrong or who can I call for help?”

1-3 of 3 Answers

• Hi there, this is Krystal with Dyson. Please review the following video which outlines how to assemble the Dyson Ball Multifloor 2 - https://www.youtube.com/watch?v=FL8BqHRNx_g Best Wishes, Krystal Dyson Customer Support

  Answered by DysonProductExpert 7 years ago

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• I followed the instructions and it was very easy. I did have a little struggle on the handle but figured it out reading the instructions

  Answered by JayG 6 years ago

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• Press the button on the hose, and the tube should slide in.

  Answered by Josh 6 years ago

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