“How can I be sure this won't scratch my hardwood floors. My ancient electrolux had a setting for hard floors and a setting for carpet. On the hard floors the brush didn't spin so it was just the base gliding across the wood, suctioning up the dirt.”

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• There is an on off switch to disable the brush when using it on hardwood surfaces

  Answered by Irock 7 years ago

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• Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Ball Multifloor 2. This vacuum is designed to work on most common floor types, including bare floors. You can disable the brush bar on this model if you prefer when using on bare floors. Best Wishes, Krystal Dyson Customer Service

  Answered by DysonProductExpert 7 years ago

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• The “ball” leaves a mark on my wood floor. How do I adjust it?

  Answered by Difr12 5 years ago

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• We have hardwood floors along with carpet in our home, and we have not had any problems with scratching of our floors while using this vacuum.

  Answered by SpecialK 7 years ago

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• There is a button to turn off the spinning brush so you won't scratch the hard wood.

  Answered by GoldLeader 6 years ago

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