“Why is my yellow Dyson so hard to push? I’ve cleaned the filters and done every thing I can think of, my wife says it wasn’t that way when it was new.”
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There are two buttons on the front - the power button and one right next to it. Try pushing both down or only one down. This reflects if you are on carpet or not. I can’t remember the exact sequence (both pushed or only power pushed). Try both ways and see if that helps.
Sorry, there was a problem. Please try again later.Hello Jed, this is Kelly with Dyson. The Dyson Ball Multi Floor features Dyson ball technology, which allows for easy navigation with the turn of a wrist. The cleaner head on this machine is self-adjusting, meaning that it raises and lowers to seal in suction across all floors. Ultimately, the machine being hard to push will likely be the result of suction forming an airtight seal between the cleaner head and the floor. If you continue to have issues with your vacuum, please feel free to contact us directly at askdysonUS@dyson.com, and we will be keen to assist you further. Best wishes, Kelly Dyson Customer Support
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