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Hi there, this is Kelly with Dyson. We apologize for the delayed reply here. If you still need assistance with removing the plate from your dock, please contact us at [email protected] for help. Best wishes, Kelly Dyson Customer Support
Sorry, there was a problem. Please try again later.I did the same thing! Just go easy with pulling apart after pressing the button. It does disengage.
Sorry, there was a problem. Please try again later.
