Questions & Answers

Name: Dyson - DC28 Clearance Animal HEPA Bagless Upright Vacuum - Iron/Satin Purple
Brand: Dyson
SKU: 9326749
Price: 163.99 USD
Rating: 4.6 (393 reviews)

Dyson - DC28 Clearance Animal HEPA Bagless Upright Vacuum - Iron/Satin Purple

Model:: 15804-01; |
SKU:: 9326749

User rating, 4.6 out of 5 stars with 393 reviews.

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QuestionDoes this model come with any tools? They are not listed in the package contents.
Asked 13 years ago by beagleboy.
- Answer Hi this is Jessica with Dyson Customer Service. We apologize for any confusion. The DC28 Animal does include tools. There are two on board tools, the combination tool and stair tool. In addition to the on board tools, the DC28 Animal will also come with a Mini turbine head, ideal for removing dust, dirt and pet hair from hard to reach spaces such as upholstery, stairs and the car and a Flatout head, ideal for cleaning under low furniture and house hold appliances. Please let us know if you have any additional questions and we will get back to you as soon as possible. Best wishes, Jessica Dyson Customer Service
  Answered 13 years ago by DysonProductExpert
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QuestionPriceHow is Best Buy able to offer this for over $300 less than other stores?
Asked 13 years ago by Anonymous.
- Answer The current model is clearanced, thus the price has dropped to this level as Dyson pushes its "ball" and "stick" vacuums. Also, these models are swapped out every couple of years or so for BBY, so it is likely a new model is soon to be introduced. I'm an employee at BBY and jumped on this price because of the value of the product.
  Answered 13 years ago by MyxVu
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Questionassemblydoes this need to be assembled after purchase or does it come in one piece?
Asked 12 years ago by Anonymous.
- Answer Hi this is Jessica with Dyson Customer Service. The DC28 Animal will require some basic assembly. The external hose, wand handle and on board tools will need to be attached to the machine once it has been unpacked. However, all of these components are designed for easy installation, no tools are required. Please let us know if you have any additional questions and we will get back to you as soon as possible. Best wishes, Jessica Dyson Customer Service
  Answered 12 years ago by DysonProductExpert
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QuestionWarrantyWhat is the warranty period of this DC28?
Asked 13 years ago by Hset.
- Answer Hi this is Jay from Dyson. Thank you for your interest in Dyson technology. Dyson warranty periods on new sealed upright and canister vacuums is 5 years in length. Please be advised that the 5 year manufacturer warranty covers parts and labor for manufacturer defect. Please let us know if you have any questions and we will get back to you as soon as possible. Best wishes, Jay Dyson Customer Service
  Answered 13 years ago by DysonProductExpert
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QuestionI have all hardwood floors. What is the best Tyson vacuum to buy?My house has all hardwood floors. I have no carpeting. What model or type Tyson is the best to buy? (Previously submitted this questions but accidentally gave the wrong e-mail address.)
Asked 13 years ago by Anonymous.
- Answer I've owned several types of Dyson vacuums... I've got a lot of hardwood floors... This one ( DC28 Animal HEPA bag less) is fabulous on hardwood floors! I've got 4 kids, 2 dogs& a cat...
  Answered 12 years ago by Maude11
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QuestionHow long is this Dyson on sale?
Asked 12 years ago by Anonymous.
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QuestionDoes this vacuum have a retractable cord?I would think with a 35 foot cord that this would be a useful if not necessary feature?
Asked 12 years ago by Thunder.
- Answer No, but I wouldn't buy this model....You will be lucky to get a year out of the electrical system...
  Answered 12 years ago by Anonymous
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Questiondoes it have a power glide where you do not have to push and pull a heavy vacuum?I currently have a hoover that has a power glide feature where you don;t have to push and pull a heavy vacuum. Does this vacuum have such a feature. I have problems with my shoulder so I need someting that glides easily.
Asked 13 years ago by Anonymous.
- Answer No, it doesn't but their canister vacuums are easier to pull.
  Answered 12 years ago by marie0414
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QuestionDoes Dyson have an adjustable vacuum for different carpet thicknesses?I have new deep thick carpet. My old Dyson doesn't work on it. I need an adjustable vacuum. Does Dyson make one that has different carpet settings?
Asked 13 years ago by Anonymous.
- Answer This one has adjustments, but I really don't see much difference between the different carpet pile buttons with the exception that the short pile is too short and won't move on my area rugs. The wood floor button just turns the beater bar off.
  Answered 13 years ago by Anonymous
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Questionreturncan an unesed dyson that wasreceived as a gift be reurned w/o a receipt
Asked 13 years ago by shelly.
- Answer I would check with the store. If you have the phone number of the person whom purchased it, there is a strong chance customer service would be able to locate the receipt and help you with the exchange. Otherwise, you should still be able to do a return, you would only get store credit, and you would need to have a drivers license.
  Answered 13 years ago by Reba
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Showing 1-10 of 10 questions

Questions & Answers

Dyson - DC28 Clearance Animal HEPA Bagless Upright Vacuum - Iron/Satin Purple

Q: QuestionDoes this model come with any tools? They are not listed in the package contents.

Q: QuestionPriceHow is Best Buy able to offer this for over $300 less than other stores?

Q: Questionassemblydoes this need to be assembled after purchase or does it come in one piece?

Q: QuestionWarrantyWhat is the warranty period of this DC28?

Q: QuestionI have all hardwood floors. What is the best Tyson vacuum to buy?My house has all hardwood floors. I have no carpeting. What model or type Tyson is the best to buy? (Previously submitted this questions but accidentally gave the wrong e-mail address.)

Q: QuestionHow long is this Dyson on sale?

Q: QuestionDoes this vacuum have a retractable cord?I would think with a 35 foot cord that this would be a useful if not necessary feature?

Q: QuestionDoes Dyson have an adjustable vacuum for different carpet thicknesses?I have new deep thick carpet. My old Dyson doesn't work on it. I need an adjustable vacuum. Does Dyson make one that has different carpet settings?

Q: Questionreturncan an unesed dyson that wasreceived as a gift be reurned w/o a receipt

QuestionDoes this model come with any tools? They are not listed in the package contents.

QuestionPriceHow is Best Buy able to offer this for over $300 less than other stores?

Questionassemblydoes this need to be assembled after purchase or does it come in one piece?

QuestionWarrantyWhat is the warranty period of this DC28?

QuestionI have all hardwood floors. What is the best Tyson vacuum to buy?My house has all hardwood floors. I have no carpeting. What model or type Tyson is the best to buy? (Previously submitted this questions but accidentally gave the wrong e-mail address.)

QuestionHow long is this Dyson on sale?

QuestionDoes this vacuum have a retractable cord?I would think with a 35 foot cord that this would be a useful if not necessary feature?

QuestionDoes Dyson have an adjustable vacuum for different carpet thicknesses?I have new deep thick carpet. My old Dyson doesn't work on it. I need an adjustable vacuum. Does Dyson make one that has different carpet settings?

Questionreturncan an unesed dyson that wasreceived as a gift be reurned w/o a receipt