“Hello, I purchased the pure hot cool Model:311383-01 from best buy, this filter is linked as complete your purchase, however, I do not see my purchased model as compatible. Could you please verify, is this the replacement filter for Model:311383-01?”
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Hello Elicia, this is Kelly with Dyson. Based on your model number, you have the Dyson Pure Hot + Cool, non-link version of the machine. This filter will work with your machine. Best wishes, Kelly Dyson Customer Support
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