“Why it’s still showing low filter in the screen if new one was installed?”

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• Hi Julia, this is Kelly with Dyson. Once the new filter is installed, you'll need to reset the filter life so the machine knows that a new filter has been placed. You can watch that process at this video link here: https://www.youtube.com/watch?v=zgjberWgb_k Best wishes, Kelly Dyson Customer Support

  Answered by DysonProductExpert 4 years ago

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• If your talking about the mobile app you would have to go to your machine settings then go to filter management from there you have to reset the filter life.

  Answered by AndrewS 4 years ago

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