“Hi there, I purchased the TP01 Pure Cool Fan & Air purifier a year ago. Since changing the filter last month, the air is no longer blowing as strongly. Even at 10, it feels as if were at 6 pre-filter change. Why is this? Is this fixable?”
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Hello Jho, this is Kelly with Dyson. More than likely, your machine just needs to be cleaned. You can wipe the amplifier loop with a dry, soft cloth, and also clean the shroud of any dust/debris. If the issue persists with lack of airflow, please feel free to contact us directly at [email protected] and we will be glad to help. Best wishes, Kelly Dyson Customer Support
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