“My Dyson cool fan doesn't stop rotating. The control does not stop it from rotating too. Even when I switch off the fan, it still rotates continuously on its own without the wind. How can I fix it? I purchased this 3 months ago.”
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Hello Jeffrey, This is Miella from Dyson. Purchased directly from Best Buy, your Dyson TP01 Pure Cool purifier is covered by a 2-year limited warranty for manufacturer defects. Our Dyson experts are keen to assist to assist with diagnostics to ensure your machine is working properly. Please feel free to email us at [email protected] with your serial number and we'd be happy to help. Hope this helps! Miella Dyson Customer Support
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