Questions & Answers

Q: Questionis this Ceramic type or Radiant Heater?

Asked 3 years ago by shankar.

This question was asked about the related product: Dyson - Purifier Hot+Cool Link - HP02 - Air Purifier, Heater and Fan - White/Silver

• A:Answer Hi there Shankar, this is Tia from Dyson. Great question! The HP02 purifier is made with ceramics. This unit provides triple functionality of heating, cooling and purification, for year-round use in rooms or small offices and removes up to 99.7 percent of small particles and allergens from your space. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionWhat is the wattage/power consumption? Does the wattage vary with speed or temperature setting?

Asked 3 years ago by Wattage.

This question was asked about the related product: Dyson - Purifier Hot+Cool Link - HP02 - Air Purifier, Heater and Fan - White/Silver

• A:Answer Hi there, this is Kelly with Dyson. In heat mode, HP02 draws 1500 watts of power. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionWhich Dyson would work best to heat a 400 sq room in the basement? We are currently using 2 LifeSmart Infrared heaters that work great but would love to just use 1 heater.

Asked 3 years ago by Turbominx.

This question was asked about the related product: Dyson - Purifier Hot+Cool Link - HP02 - Air Purifier, Heater and Fan - White/Silver

• A:Answer Hi there, this is Tia from Dyson. Our purifying heaters are suitable for both small and larger living spaces. The time it takes to heat a room can vary from room to room. This is because the size of the room, the thickness of the walls, the number of windows, the temperature outside etc., affects the amount of time it takes the heater to heat up the room. Dyson Hot + Cool purifiers heat the whole room evenly faster than any other. When it hits the desired temperature, it switches off and continues to monitor the room temperature. If a drop is detected, the heater turns back on to maintain the set temperature. This minimizes energy usage as the heater is on for the least possible time. Most other fan heaters not only need to be on for longer to heat the room evenly, but often waste energy by being on for longer than is necessary due to inaccurate thermostats or limited settings. Thanks for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionLost remote. How can I get one ? Model # HP01

Asked 3 years ago by Zuber.

This question was asked about the related product: Dyson - Purifier Hot+Cool Link - HP02 - Air Purifier, Heater and Fan - White/Silver

• A:Answer Hi Zuber, this is Kelly with Dyson. If you've lost a remote control for your machine, that can be purchased directly from Dyson here: https://www.dyson.com/support/journey/spare-details.967826-03 Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionHello, Is this Dyson unit good for Basement?

Asked 3 years ago by Rush2914.

This question was asked about the related product: Dyson - Purifier Hot+Cool Link - HP02 - Air Purifier, Heater and Fan - White/Silver

• A:Answer Hi there, this is Kelly with Dyson. You can use an HP02 in a basement, as long as the basement area is dry and free of water. These units are designed to be used in dry environments only. Best wishes, Kelly Dyson Customer Support

  Answered 3 years ago by DysonProductExpert

  
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Q: QuestionHow many amps is this unit

Asked 3 years ago by Amps.

Q: Questionhello, I just bought a used Dyson Purifier TP04 and I cannot seem to find the Dyson wifi on my device. What would you recommend? Thanks

Asked 4 years ago by Tony.

Q: QuestionThe 3 in 1 heat cool purifier. I put it on 33 degrees. And 10 high setting why don’t it blow out high. It seems like it barely blows out at all

Asked 4 years ago by Y2deal.

This question was asked about the related product: Dyson - Pure Hot + Cool Link Air Purifier - Gray

Q: QuestionHow large a bedroom would a Dyson 12” table fan be effective in if placed on a chest of drawers up against middle of a wall of the room?

Asked 4 years ago by Bentley.

Q: QuestionThe heat function on my dyson will not go down. It will only go up. It is now at 76 degrees for heat and every time I use remote to decrease heat as I want it at 70 degrees it will not budge or it will continue to go up and make the room crazy hot.

Asked 4 years ago by Isa.

Q: QuestionHi. I have a 50 square meter apartment. When running my Dyson Pure Humidify + Cool on AUTO mode. It never lowers from setting 10, even though the air quality is shown to be completely clean. The humidifier doesn't reach over 40% either.

Asked 4 years ago by Shwabaan.

Q: QuestionDyson hot+cool air purifier not working. Showing triangle with exclamation mark. Nobody seems to know what the issue is

Asked 4 years ago by Anonymous.

Q: QuestionHow warm does this unit get? I can't find that info in the booklet. I want to use it to warm my detached garage.

Asked 4 years ago by kathleen.

Q: QuestionHI I have the Dyson Pure Hot+Cool™ HP04 purifying heater + fan (Black/Nickel) and when I turn the heat on it kicks the power surge protector and shuts down. Any ideas? It is a few years old

Asked 5 years ago by Jmack415.

This question was asked about the related product: Dyson - Pure Hot + Cool Link Air Purifier - Gray

Q: QuestionDoes the HP04 filter Carbon Monoxide?

Asked 5 years ago by Tony.

Q: QuestionIs a pure hot and cool as efficiency at heating as a regular hot and cool? And how large a space can they heat?

Asked 5 years ago by Jas.

Q: QuestionI’ve experienced dry sinuses and clogged ears even with 5 minutes of running it. Any one else ? Not sure if it’s just me or if I should return this.

Asked 5 years ago by Jay.

This question was asked about the related product: Dyson - Pure Hot + Cool Link Air Purifier - Gray

Q: QuestionHi. Can I use my oil diffuser in the same room as the Pure Hot+Cool Purifier? Thank you.

Asked 5 years ago by Mell.

• A:Answer It removes odors, I noticed that when I burned candles I didn't smell them as well.

  Answered 5 years ago by sunny

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Q: QuestionCan the Dyson pure hot and cold purifier run constantly or does it need to turn off occasionally?

Asked 5 years ago by Hargis.