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Hi Josephina, thank you so much for showing interest in Dyson - Refurbished Supersonic Hair Dryer. We will try our best to provide the best possible answer to your question. As per your query, we are happy to inform that the Presentation case is included in the list of items that are sent with the machine order if the machine is purchased from the BestBuy. Please reach us for any further queries, we are always happy to help. Please feel free to email [email protected] in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm Wishes, Dyson Customer Service.
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