A:AnswerHi there, this is Krystal with Dyson. Dyson machines are made for the country in which they are purchased in and are not multi-voltage. Using a power converter can damage the machine, therefore, it is not recommended.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Supersonic Hair Dryer. Dyson products are made for the country in which they are sold in. Dyson products purchased in the US operate on 110-120v. They are not multi-voltage.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson Supersonic. Dyson machines are intended to be used in the country in which they are purchased in and will come with the correct voltage for that country. Our machines are not multi-voltage and a power converter is not recommended.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerI had similar issues with mine. There is a filter that needs to be cleaned periodically at the bottom where the holes are. If that is blocked off it can cause overheating and it to shut off.
A:AnswerThis is simply a messup on bestbuy employees behalf, id recommend bringing it back for a return and exchange it for the same product :) although the blue/copper is limited edition just to let you know!