“1) Lowest setting is too hot to hold against my scalp or hand more than a few seconds even w/ diffuser, is this normal? 2) People talk about "Constant cool" option where it's like the cool shot button w/o holding button, how do you do this?”
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Hi Fae, this is Krystal with Dyson. The Dyson Supersonic uses an intelligent heat control which allows you to dry hair without the risk of heat damage. It has high-velocity airflow, allowing you to dry hair faster. The Dyson Supersonic also features a cool shot button which immediately deactivates the heating elements for cooler air to set your hair after styling. This button does need to be pressed to activate. Best Wishes, Krystal Dyson Customer Service
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