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Hello there, this is Kelly with Dyson. We're sorry to learn you're having an issue with your Dyson Supersonic. Please ensure that you are following the monthly filter cleaning steps, which you may view here: https://bit.ly/2BvscnZ. If you are still having an issue, we'd value the opportunity to assist you further. Please feel free to email us directly as [email protected]. Best wishes, Kelly Dyson Customer Support
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