A:AnswerHello there, this is Kelly with Dyson. We're sorry to learn you're having an issue with your Dyson Supersonic. Please ensure that you are following the monthly filter cleaning steps, which you may view here: https://bit.ly/2BvscnZ. If you are still having an issue, we'd value the opportunity to assist you further. Please feel free to email us directly as [email protected].
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. Thank you for your interest in the Dyson Supersonic Hair Dryer. All of the attachments are the same with this model; you'll receive the smoothing nozzle, styling concentrator, diffuser, hook and mat, along with the dryer and bag.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Wendy, this is Kelly with Dyson. The correct weight of the Dyson Supersonic™ Hair Dryer is 1.82 lbs. It looks like the weight should be listed in pounds on the website, rather than ounces.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerIt shouldn't make that sound. Maybe something wrong with the power if you still have warranty or the protection I would have it checked or exchange to a new one. Good luck!
A:AnswerI have been a hairdresser for 17 years and this is the best blow dryer I have ever used in my career. It try the hair so much faster than any I have used before. Best one on the market in my opinion.
A:AnswerHi Addie, this is Krystal with Dyson. Thank you for your interest in the limited edition Supersonic. This Supersonic does also include the 3 attachments.
Best Wishes,
Krystal
Dyson Customer Support
A:AnswerHi Dave, this is Krystal with Dyson. Thank you for your interest in the Dyson Supersonic. This hair dryer can certainly be used by professionals on a daily basis.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerFold a piece of 8.5 x 11 paper in half longwise. The Dyson hairdryer will fit within the 4.2 by 11 inch footprint. The attachments (focus nozzle and diffuser, for example) when magnetically attached make the footprint slightly larger, but within an 8.5 x 11 inch sheet of paper. Hope this helps. Dryer is amazing!
A:AnswerI just got it for Christmas.....it is MUCH more quiet than any other hair dryer. Sure, you hear the fan...but I can have NORMAL conversations while it is running.
A:AnswerHi there, this is Tia from Dyson. The Airwrap tool attachments are not compatible or fit to connect to the Dyson Supersonic hair dryer. Feel free to visit the Dyson site to learn of availability of tools for the Supersonic dryer.
Thanks for your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there Walt, this is Tia from Dyson. The Dyson Supersonic attachments are standard across all Supersonic colors.
Thanks for your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there, this is Kelly with Dyson. We do not have an HD03 Supersonic™ Hair Dryer model, here in the US. HD01 is the consumer model, while the HD02 and HD04 are professional model dryers. You will know you are purchasing a US model, from the machine's serial number. You'll see -US- in the middle of the machine's serial number. Hair dryers from other countries will also not be compatible to be used here in the US, as they are not dual- or universal-voltage.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello Wen, this is Kelly with Dyson. This is our HD01 model Dyson Supersonic. We do not have an HD03 model.
Best wishes,
Kelly
Dyson Customer Support
