DoorBOOsters are hereExclusions apply. Ends 11/2/25.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Questions & Answers

Your price for this item is $712.99
Clearance
The comparable value price is $749.99
Page Showing 81-100 of 114 questions
  • Questionhow long do we charge the battery

    Asked by Anonymous.

    • Answer Hi there, this is Kelly with Dyson. If the battery on your V15 Detect is fully depleted, it will completely charge in 3.5 hours. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionThat it is better to buy for the big house with carpets and a wooden floor: Dyson V11 Outsize or Dyson V15 Detect?

    Asked by Alex.

    • Answer V15 detect better overall, we think.

      Answered by imjimscout

  • QuestionWhat differences in technical characteristics of Dyson V11 Outside and Dyson V15 Detect except laser illumination at the last? Canyou recommend the Dyson center in Boston, Ma.where I could be to buy V15 and the original additional battery to it at both?

    Asked by Alex.

    • Answer Hi there Alex, this is Tia from Dyson! The Dyson V11 Outsize will include our High Torque XL cleaner head, as well as an extra battery and 2 chargers, for up to 120 minutes of cleaning power. The Dyson V15 Detect will include Laser Slim Fluffy cleaner head for deep cleaning and offers up to 60 minutes of cleaning power. Dyson machines are sold directly on our website as well as through our Dyson Service Centers. While we don't have a Dyson Service Center in Boston, there is a location in Southborough, MA, where you can purchase Dyson machines in person. Thanks for your interest in Dyson cordless technology! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionDoes this work well with pet hair clean-up? What is the warranty? Dyson 10 Animal pretty much died 1 mth after the warranty. Loved it, light in weight, nice clean-up. NO helpIs there a backup battery? Ability to replace the battery? What is the life span?

    Asked by CuriousGirl18.

    • Answer i hope you got a replacement since it was under warranty. After the warranty runs out, get a 3rd party battery as they fit exactly and you can get 25% to 50+% more run time. just look at the rating on the battery. my original V6 was 2000 mAh battery and I now have a 4000 mAh battery that gets almost double the run time at high power. (and it cost less the a new battery from Dyson)

      Answered by thomas

  • QuestionWhat does this vac weight out of box is it heavy to hold

    Asked by Anonymous.

    • Answer Hi there, this is Kelly with Dyson. The operational weight of the Dyson V15 Detect is 6.8 pounds. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhere are Dyson repair centers in Denver,CO area

    Asked by Bam.

    • Answer Hello Bam, This is Miella from Dyson. You can find our Dyson Service Center locations on the Dyson.com website. We also invite you to send us an email at [email protected] with your serial number, and one of our service agents will be happy to provide assistance. Hope this helps! Miella Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhich is best to remove cat hair from my furniture? Ramona Kendrick

    Asked by Mona.

    • Answer The V15 did a great job getting long dog hairs off my floor and furniture so I'm sure it would handle cat hairs

      Answered by JazzEars

  • QuestionIs this cordless vac less likely to get clogged around the roller at the bottom? I have a Dyson cordless that is labeled “for pets” but it gets clogged so easily I’m hesitant about another one.

    Asked by Bcam.

    • Answer Hi there Bcam, this is Tia from Dyson! The Dyson V15 Detect Cordless vacuum works extremely well to grab hair! Not only does this unit's High Torque cleaner head feature an anti-tangle comb to prevent tangling around the bristle, but you can also enjoy use of the Hair screw tool which features an anti-tangle conical brush bar for removing pet hair from upholstery and tight spaces. We're confident you will enjoy your Dyson and thank you for your interest in the V15 variant! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionIs there a ceiling fan attachment available for the V15?

    Asked by HGAZ.

    • Answer No.. you would have to purchase the v15 absolute which comes with more attachments and it extra battery in order to accomplish that desire

      Answered by swordofgidion

  • QuestionWill this vacuum carpet too?

    Asked by Anonymous.

    • Answer Hi there, this is Kelly with Dyson. The new Dyson V15 Detect will vacuum carpeting as well as bare floors. The high torque cleaner head features a de-tangling comb which automatically cleans hair from the brush bar. This vacuum also includes the new Hair Screw tool, which has an anti-tangle conical brush bar to pick up long hair and pet hair from your furniture, stairs and other hard-to-reach areas. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionI am a cat breeder. Will this work for multiply cats hair I vacuum everyday?

    Asked by Anonymous.

    • Answer Hello, this is Kelly with Dyson. The V15 Detect is a great machine for homes with pets. The high torque cleaner head features a de-tangling comb which automatically cleans hair from the brush bar. This vacuum also includes the new Hair Screw tool, which has an anti-tangle conical brush bar to pick up long hair and pet hair from your furniture, stairs and other hard-to-reach areas. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionIs this a good product for picking up dog hair?

    Asked by Jas.

    • Answer Hi there Jas, this is Tia from Dyson! You will definitely find the Dyson V15 Detect cordless vacuum to be an excellent tool for picking up dog hair. Not only is this one of our most powerful machines within our cordless lineup, it'll also feature our brand new Anti-tangle conical brush bar picks up long hair and pet hair! The tool is fast and is motor-driven for cleaning within small spaces. You'll be certain to love this unit! Thanks for your interest in Dyson technology. Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhat is the total product weight and all attachments without the box?

    Asked by Ramy.

    • Answer Hi there Ramy, this is Tia from Dyson! Happy to help! Our Dyson V15 Detect Cordless vacuum and tools in the box, weigh just over 14 pounds. We appreciate your support of Dyson technology! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionDoes this stain have a lock button for vacuuming

    Asked by Anonymous.

    • Answer Hi there, this is Tia from Dyson! Thanks for your question. We know that battery run time is a very important aspect of performance for our owners, so we developed a trigger that helps maximize the amount of time you can clean on one charge. There isn't an option to lock the cordless unit's trigger in the on position like a corded vacuum would function. Please be assured, we chose a light-touch trigger over an on/off switch to ensure that battery life is never wasted by letting the machine run when it's not in active use. Feel free to try our Dyson cordless unit out with confidence and we thank you for your support of Dyson technology! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWill this work on a shag style area rug without pulling out the yarn?

    Asked by Anonymous.

    • Answer Hi there, this is Kelly with Dyson. The V15 Detect's high torque drive cleaner head does feature a spinning brush bar, along with 3 different suction modes. While this machine does perform well on the majority of floor types, we're not able to test every permutation. We would recommend checking with your carpet/rug manufacturer as they may have specific guidelines for using a high powered vacuum or a rotating brush bar on your specific carpeting fibers. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionIs there a docking station included or extra?

    Asked by Anonymous.

    • Answer It comes with the docking station. You can either use that--which I do--or plug the power supply directly into the vacuum to charge it.

      Answered by DeeBee

  • QuestionDoes it really pick up long human hair?

    Asked by Heather.

    • Answer Hi there Heather, this is Tia from Dyson. The Dyson V15 Detect Cordless vacuum works extremely well to grab hair! Not only does this unit's High Torque cleaner head feature an anti-tangle comb to prevent tangling around the bristle, but you can also enjoy use of the Hair screw tool which features an anti-tangle conical brush bar for removing hair, including pet hair from upholstery and tight spaces. We're confident you will enjoy your Dyson and thank you for your interest in the V15 variant! Best wishes, Tia Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWe have lots of hardwood, some ceramic tile, and lots of carpet that is low pile. No pets. Which version would you recommend? P.S. it has to be relatively lightweight.

    Asked by Betsy.

    • Answer Hello Betsy, this is Kelly with Dyson. The new V15 Detect is a great option for homes with both bare flooring and carpeting. This model includes two cleaner heads. First, you'll have the Laser Slim Fluffy, which has a laser revealing dust/dirt on hard floors, and soft nylon and anti-static carbon fiber filaments to pick up debris. You also have the high torque cleaner head with an anti-tangle comb to pick up dust and hair from all floors. Weight wise, this machine is just about 6.8 pounds, and that weight includes the wand and floor tool. This model will also come with a variety of tools, one being the hair screw tool. This anti-tangle conical brush tool picks up pet hair from your furniture, stairs and other small spaces. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionHii What is the voltage range in which the V15 works. will it work at a voltage of 220V 50Hz

    Asked by avner.

    • Answer Hello avner, This is Miella from Dyson The Dyson V15 Detect cordless machine is US 110-120v. Hope this helps! Miella Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionHi, how many tools comes with this vacuum?

    Asked by Denise.

    • Answer Hi Denise, this is Kelly with Dyson. The V15 Detect cord-free vacuum will include the mini soft dusting brush, stubborn dirt brush, hair screw tool, laser slim fluffy cleaner head, torque drive head and the combination and crevice tools. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert