“My thermostat face is blank. What happened and how can I reset it.”

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• That's not the experience we want you to have, Larry. Please send an email to [email protected] with your ecobee serial number and a description of any troubleshooting steps you've tried. Always happy to help!

  Answered by ecobee 5 years ago

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• Check to make sure that your fuse was not blown. If it was, just buy another and plug it into your fuse box and then you should see your screen power on. **If all else fails, please reach out to the customer service via the telephone number that is provided as they were very helpfully in our installation hiccup.

  Answered by Muphie 5 years ago

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