A:AnswerHi,
Thank you for the review. The Deebot 600 is not coming with mopping function.Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have.
Best,
Ecovacs Customer Care
A:AnswerHello,
We’re sorry to hear about the connection issues. For the initial connection, a 2.4GHz signal is required. Once connected, a 5GHz signal or cellular can go back to being used. If you could please reach out to us at [email protected] we’ll be happy to help walk the robot through this process.
Best,
Ecovacs Customer Care
A:AnswerHello,
We’re sorry to hear the robot has been running into some trouble. Please reach out to us at [email protected] we’ll be happy to help diagnose and troubleshoot the issue.
Best,
Ecovacs Customer Care