“What kind of cleaning solution is used and is it included with initial purchase?”

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• Thank you for your inquiry. To ensure the safety and optimal performance of your device, please note that the currently available X11 package does not include any cleaning solution. We recommend using only our brand-specific solution, which is designed for our machines and available for purchase on our official website. For more detailed information, please feel free to contact our technical support team at support.us@ecovacs.com.

  Answered by Ecovacs Support Team 7 months ago

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