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Have you tried redownloading the software for the device? It may have also failed to update to the latest version. Additionally, I would check to see if your console is preventing you from capturing footage. I would advise checking the HDCP feature in the settings. If not it may be a failed HDMI cord.
Sorry, there was a problem. Please try again later.Sorry to hear that the HD60 S+ stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.elgato.com -Brian
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