1-2 of 2 Answers
Netflix uses encryption to prevent piracy, this may be the cause, try to use an HDMI audio extractor and see if this solves the problem.
I would recommend:
Sorry, there was a problem. Please try again later.For further assistance with troubleshooting and warranty, feel free to call our customer service hotline at 1-888-968-1985. We are open Mondays to Fridays from 9AM to 5PM PST.
Sorry, there was a problem. Please try again later.

