Questions & Answers

Q: QuestionWhat materials are used to make the Ember Cup?

• A:Answer The Ember Cup is made of ceramic. The product specifications indicate that the material used is ceramic.

Q: QuestionDoes the Ember Cup come with a charging coaster, or is it sold separately?

• A:Answer Yes, the Ember Cup comes with an included charging coaster. The product description states that the Ember Cup has a built-in battery that maintains the desired drinking temperature for up to 1.5 hours or all day with the included charging coaster.

Q: QuestionHow long does the Ember Cup's battery last on a single charge?

• A:Answer The Ember Cup's battery can last up to 1.5 hours on a single charge when not used with the charging coaster. However, when used with the included charging coaster, the Ember Cup's battery can last all day.

Q: QuestionWhat is the maximum capacity of the Ember Cup?

• A:Answer The maximum capacity of the Ember Cup is 6 fluid ounces. This information is found in the product specifications under "Container Capacity".

Q: QuestionWhat kind of warranty or guarantee does the Ember Cup come with?

• A:Answer The Ember Cup comes with a 1-year warranty on both parts and labor.

Q: QuestionWhat are the pros and cons of using the Ember Cup compared to traditional coffee mugs or thermoses?

• A:Answer The Ember Cup offers precise temperature control, allowing users to set and maintain their preferred drinking temperature for up to 1.5 hours. However, it requires regular charging and is more fragile compared to traditional coffee mugs or thermoses.

Q: QuestionHow does the Ember Cup maintain the desired temperature of my beverage?

• A:Answer The Ember Cup maintains the desired temperature of your beverage by using a built-in battery that heats the liquid and a temperature sensor that monitors the temperature of the liquid. The mug also comes with a charging coaster that keeps the mug's battery charged.

Q: QuestionCan I use the Ember Cup to keep my beverages cold?

• A:Answer The product description states that the Ember Cup is designed to keep beverages hot, not cold. Therefore, the answer is: NO.

Q: QuestionHow hot does it keep the coffee?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Ember - Temperature Control Smart Cup - 6 oz - Black

• A:Answer Hot enough to surprise you if you forget it’s heated. I set mine to 129F and every now and then, I’ll go a minute or two between sips. After many years without a heated cup, I’ll anticipate the drink cooling off. When I take a sip of piping hot coffee its a pleasant surprise. Worth every penny.

  Answered 3 years ago by ChazVerified Purchase

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Q: QuestionWhat is the volume of the cup? Meaning is the 6 ounce capacity to the rim of the cup or is there room to house a 6 ounce cup of tea?

Asked 4 months ago by lulu.

This question was asked about the related product: Ember - Temperature Control Smart Cup - 6 oz - Black

• A:Answer Thanks for your question, Lulu. The volume of each of our products is based on the total capacity when filled to the brim.

  Answered 1 month ago by Ember, Inc.

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Q: QuestionIs the ember can be charge in a country that has 220 volts?

Asked 1 year ago by Pettypat.

This question was asked about the related product: Ember - Temperature Control Smart Cup - 6 oz - Black

• A:Answer Yes, with the appropriate power adapter or converter, the Ember Mug and Ember Cup can be receive up to 240v.

  Answered 8 months ago by Ember, Inc.

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Q: QuestionWhat is the material that comes in contact with the beverage?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Ember - Temperature Control Smart Cup - 6 oz - Black

• A:Answer The Ember Mugs have a ceramic coating on the outside that ecases a stainless steal core

  Answered 2 years ago by Ember, Inc.

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Q: QuestionIs this a Coffey cup

Asked 3 years ago by Anonymous.

This question was asked about the related product: Ember - Temperature Control Smart Cup - 6 oz - Black

• A:Answer Guess u Can drink coffee from it but really more like an espresso or macchiato type drink.

  Answered 3 years ago by Kryjohn98Verified Purchase

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