“WHAT TO DO WHEN THE FRYER BASKET WILL NOT COME OUT OF THE ASSEMBLY TO SEPARATE WITH THE FRYING PAN/HOLDER? I HAVE NEVER BEEN ABLE TO GET THAT TO DETACH. CAN I RETURN TO STORE AND HAVE A NEW ONE SHIPPED OR?”

1-10 of 10 Answers

• Removing the fryer basket is a two step process. First, you have to slid a lock open (about where your thumb would be when you're holding it). The lock covers a button you have to press to release the basket.

  Answered by Jamie 6 years ago

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• It took me a few minutes to figure it out. You have to push the button down and then pull up and out while holding the handle. I actually used it once before figuring it out. Don’t give up, it’s a great air fryer!

  Answered by Mrsfreeze 5 years ago

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• Alright there is a whitish transparent piece on top of the handle that slides when you slide it towards you it allows the button to be pushed and you can separate the basket from the pan for cleaning purposes mostly

  Answered by MrGu 6 years ago

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• Im assuming you already tried pressing the release button, then taking the basket out?

  Answered by Greatdeal 5 years ago

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• I never faced that issue so far. I recommend to contact the manufacture company. They might replace the item.

  Answered by Srikanth 5 years ago

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• Sounds like it’s a bad unit, mines comes out pretty Easy, return it for another one.

  Answered by Ronnierozay 5 years ago

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• Push the plastic release button cover forward with your thumb to reveal the button that separates the basket from the bottom assembly.

  Answered by Darin 6 years ago

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• I forgot one thing!! Push the button in and then click the little clear thing forward! Then pull out. I hope that makes sense.

  Answered by Mrsfreeze 5 years ago

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• You have to press the the button all the way down and pull .

  Answered by Louball 6 years ago

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• There is a plastic cover over the button that separates the basket from the bottom pan. Make sure the plastic cover is slide off of that button.

  Answered by AtHomeJoe 5 years ago

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