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Page Showing 1-20 of 42 questions
  • QuestionIs this charger compatible with Samsung phones?

    • Answer Yes, this charger is compatible with Samsung phones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the output voltage of this charging station?

    • Answer The output voltage of this charging station is 9 volts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the required adapter power type for this charger?

    • Answer The adapter power type required for this charger is DC.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this charging stand have overload protection?

    • Answer Yes, this charging stand has overload protection.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this charger support fast wireless charging?

    • Answer Yes, this charger supports wireless fast charging up to 15W.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I charge my phone and earbuds at the same time using this charging stand?

    • Answer Yes, you can simultaneously charge your phone, earbuds, and Apple Watch.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs a wall adapter included with this wireless charger?

    • Answer No, the AC wall adapter is not included with this wireless charger.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this charger work with a Fitbit watch?

    Asked by CanesRule.

    • Answer Hi CanesRule, This charger is designed specifically for MagSafe-compatible iPhones, AirPods, and Apple Watch. It does not support Fitbit watches, as they use a proprietary charging system. You’ll need the original Fitbit charger or a compatible third-party option for your device. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionIs this charger compatible to Apple watch 11 and IPhone 13.

    Asked by Sreal.

    • Answer Hi Renee, Yes, this charger is compatible with iPhone 13 and Apple Watch Series 11. The MagSafe/Qi2 pad will charge your iPhone 13, and the dedicated Apple Watch charging spot works with all Apple Watch models, including Series 11. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionWhat wall adapter do I need? Can I use the one that comes with my iPhone 13 mini?

    Asked by Lovetoshop.

    • Answer usb-C 18w pwr supply, the charger is USB-C, so you could use a USB-c to USB-A cord and plug it into a generic "A" wall brick charger or power strip. Come with "C" to "C" cable.

      Answered by acopaloco

  • QuestionDoes this work for any version of Apple Airpods? I can seem to get my case to charge.

    Asked by Anonymous.

    • Answer 2nd Gen AirPods need the optional Wireless Charging Case

      Answered by acopaloco

  • QuestionApple MFI certified?

    Asked by EarlyBum.

    • Answer Hi EarlyBum, Yes, this Energizer 3-in-1 Magnetic Charging Station is Apple MFi certified for the Apple Watch charging module. That means it meets Apple’s standards for safe and reliable charging. The iPhone and AirPods portions use Qi2/MagSafe-compatible wireless charging, which is not MFi-certified but still fully compatible with iPhone 12 and newer models. If you need help with setup or compatibility, feel free to reach out! --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team

  • QuestionDoes it work with 100w usb c charger? Thanks!

    Asked by Mona.

    • Answer Hi Mona, It will work safely because the charger and the station negotiate the required power level. However, the station will only draw what it needs (up to 15W for wireless charging), so the extra wattage won’t make it charge faster.

      Answered by Energizer PowerPacks Service Team

  • QuestionIs this QI certified for wireless charging?

    Asked by Batotski.

    • Answer Hi Batotski, Yes, this 3-in-1 charger is Qi-certified, and it’s also compatible with Qi2 and MagSafe standards. That means it meets the official wireless charging safety and performance requirements. If you need more details, you can check the product specifications on BestBuy.

      Answered by Energizer PowerPacks Service Team

  • QuestionIs this charger compatible with samsung watch series4?(watch is not magnetic)

    Asked by JosemV.

    • Answer Hi Kozta, This charger is designed specifically for iPhone, AirPods, and Apple Watch, and it uses MagSafe/Qi2 technology. Unfortunately, it is not compatible with Samsung Watch Series 4 because that model uses a different charging standard and does not support Qi wireless charging. You’ll need a charger made for Samsung watches to ensure proper charging.

      Answered by Energizer PowerPacks Service Team

  • QuestionWill it charge a phone if it has a protective case on?

    Asked by Anonymous.

    • Answer If it has a MagSafe case, yes. Phone will likely not charge or mount to it with a non-MagSafe case.

      Answered by GrumpyOldGamer

  • QuestionWill this charge Air Pods 4

    Asked by Anonymous.

    • Answer Hi, Yes, this charger can charge AirPods 4 as long as the case supports Qi wireless charging. If your AirPods 4 case is MagSafe-compatible, it will align and charge even better.

      Answered by Energizer PowerPacks Service Team

  • QuestionWill it work with Pixel 10 XL Pro?

    Asked by Saurabh.

    • Answer Hi Saurabh, Yes, this charger can work with Pixel 10 XL Pro for wireless charging as long as the phone supports Qi wireless charging. However, the MagSafe magnetic alignment feature is optimized for iPhones, so the magnetic hold may not be strong with Pixel devices. For best results, place the phone flat on the charging surface.

      Answered by Energizer PowerPacks Service Team

  • QuestionI got one for my daughter and she said it won’t charge her apple pro 14 max phone can you tell me if it does

    Asked by Anonymous.

    • Answer Hi, Yes, this 3-in-1 charger is compatible with the iPhone 14 Pro Max since it supports MagSafe/Qi wireless charging. If it’s not charging, please check that the phone is properly aligned on the magnetic pad and that you’re using a QC 3.0 or PD power adapter. If the issue persists, contact Energizer support for assistance:

      Answered by Energizer PowerPacks Service Team

  • QuestionWhy does the iPhone charge at 7.5 W? With MagSafe, it should charge with 15W? Which iPhone models will charge at 15W? How is the power split if multiple devices are charging?

    Asked by Anonymous.

    • Answer Hi, Great questions! Here’s the breakdown: .iPhones using MagSafe-certified chargers can charge up to 15W, but only models from iPhone 12 and newer support this speed. .If your iPhone is charging at 7.5W, it means the charger is operating in standard Qi mode, not MagSafe mode (possibly due to case thickness or alignment). .When multiple devices are charging, the total power output is shared across all pads. For example, if the station is rated at 15W for the phone, adding AirPods and Apple Watch will reduce the available wattage per device to prevent overheating and maintain safety. --Energizer PowerPacks Service Team

      Answered by Energizer PowerPacks Service Team