A:AnswerHi Sv747,
Wireless charging on the iPhone 12 Pro Max is typically slower than wired charging, and the phone may display a “slow charger” message when using standard Qi wireless pads. This model supports Qi/Qi2.0 magnetic charging, but only Apple‑certified MagSafe chargers can deliver the highest wireless speed for your iPhone. If the speed seems unusually slow or inconsistent, please reach out to our support team for help:
https://support.energizerpowerpacks.com/
A:AnswerHi Alan,
This power bank supports Google Pixel 10 for wireless and wired charging, but it does not offer pass-through charging (charging your phone while the power bank itself is charging). That feature isn’t included in this model’s design.
A:AnswerHi Jeff,
Great observation! The difference you noticed is due to how manufacturers calculate and report capacity. The 5,000mAh rating refers to the cell’s capacity at its nominal voltage (around 3.7V), which equals roughly 18.5Wh. The 19.25Wh figure on the box represents the maximum energy at full charge (4.2V), not the nominal value. The “rated capacity” is often slightly lower because it accounts for conversion losses when stepping up to 5V for USB output.
--Energizer PowerPacks Service Team
A:AnswerHi,
Yes, this power bank is compatible with the original Galaxy Fold for charging. It supports Qi wireless charging and USB-C, so you can use either method. Please note that the magnetic feature is designed for MagSafe devices, so it won’t magnetically attach to the Galaxy Fold, but charging will work fine.
--Energizer PowerPacks Service Team
A:AnswerHi Rabbittoday,
Yes, this power bank is TSA-compliant for air travel in 2026. It has a 5,000mAh capacity, which is well below the TSA limit of 100Wh for carry-on batteries. Please keep it in your carry-on bag, not checked luggage.
--Energizer PowerPacks Service Team
A:AnswerYes, it works with your Motorola Moto G Stylus 2024. The power bank supports USB-C wired charging, which your phone uses. Wireless charging will only work if your phone supports Qi; if not, just use the cable for fast charging.
A:AnswerWe understand your concern. If the 5,000mAh power bank doesn’t meet your needs, the best option is to return it and purchase a higher-capacity model, such as 10,000mAh or 20,000mAh, for full charges on your iPhone 16 Pro Max.
A:AnswerYes, the Samsung Galaxy Z Flip 3 supports Qi wireless charging and has a USB-C port, so it works with both wireless and wired charging using this Energizer power bank. However, the magnetic alignment (MagSafe) may not attach perfectly unless you use a compatible magnetic case or ring.
A:AnswerHi Charger17,
Yes, this Energizer 5,000mAh Slim Metal Magnetic PowerBank supports MagSafe and Qi2.0 wireless charging, so it is compatible with the iPhone 17 Pro Max as long as you use the magnetic alignment feature. For best performance, remove thick cases and ensure proper contact.
--Energizer PowerPacks Service Team
