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Questions & Answers

Your price for this item is $14.99
The comparable value price is $29.99
Page Showing 1-20 of 26 questions
  • QuestionWhat is the maximum charging power output of the USB-C ports?

    • Answer The two USB-C outputs provide up to 15W of charging power.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does it take to fully charge the power bank?

    • Answer It takes 8.9 hours to fully charge the power bank.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the power bank have any safety features?

    • Answer This power bank features Energizer PowerSafe Management to protect against short circuit, overcurrent, overcharge and overdischarge for the power bank and devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the dimensions of the power bank?

    • Answer The dimensions of the power bank are 5.8 inches wide, 2.71 inches long, and 1.13 inches high.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat kind of devices can be charged with this power bank?

    • Answer This power bank can charge smartphones, tablets, smartwatches, headphones, earbuds, and more.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you charge three devices simultaneously?

    • Answer This device allows you to charge up to three devices at the same time.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill it charge heated camping chairs

    Asked by Anonymous.

    • Answer Hi RodolfoG, Thanks for asking! The Energizer MAX 20,000mAh 15W USB-C Power Bank can potentially charge heated camping chairs, but it depends on the power requirements of the chair. Here’s what to check: If your heated chair uses USB power (5V/2A or 5V/3A), this power bank should work fine. If the chair requires higher voltage or wattage (e.g., 12V or more), this power bank won’t be compatible. Also, keep in mind that heated chairs can drain the battery faster due to continuous power draw. We recommend checking your chair’s input specs before use. If you’re unsure, feel free to share the model and we’ll help confirm compatibility.

      Answered by Anonymous

  • QuestionCan this charger be used in Europe with an adapter, not a converter?

    Asked by Bestbuyer.

    • Answer Yes, you can use this charger in Europe with a plug adapter — no voltage converter needed. The power bank charges via USB, and most USB wall adapters support 100–240V, which covers European outlets. Just make sure your adapter is rated for international voltage and you're good to go.

      Answered by Anonymous

  • QuestionWill this charge an iPhone 14?

    Asked by Tweety.

    • Answer Dear Tweety, Yes, this power bank will definitely charge an iPhone 14. You can use a USB-C to Lightning cable with the power bank's USB-C port to charge your phone. With its 20,000mAh capacity, this power bank can charge an iPhone 14 multiple times, making it a great backup for your devices.

      Answered by Anonymous

  • QuestionWhat is the weight of this device?

    Asked by 1question.

    • Answer about 1 pounds

      Answered by Anonymous

  • QuestionIs this compatible with Samsung A13 5G phone

    Asked by SKB1.

    • Answer Yes, the Samsung A13 5G is compatible with this power bank when connected using a USB-C cable. -- Energizer PowerPacks Service Team

      Answered by Anonymous

  • QuestionWhen attempting to charge the power bank, one of the numbers on the LCD display flashes. Is that normal? Is that how you know it's charging? Thank you.

    Asked by Cat.

    • Answer Thank you for your question! Yes, it is completely normal for one of the numbers on the LCD display to flash while the power bank is charging. The flashing number is the indicator that the unit is actively receiving power. The numbers will stop flashing once the power bank is fully charged and the display shows a solid 100%.

      Answered by Anonymous

  • QuestionHow is the device turned on? Which port is used to charge the device?

    Asked by VIC.

    • Answer Double tap the power button to turn on. Either port that says “input” can charge it. Usb c and usb a

      Answered by user604935

  • QuestionDoes it work on the newer iphone 16.

    Asked by DoDo.

    • Answer Yes, will fully charge it from 0-100% about 3 times

      Answered by user604935

  • QuestionWhy is the powee bank not charging past 80

    Asked by Anonymous.

    • Answer The battery display might be abnormal if the power bank hasn't been used for a long time. Try fully draining the battery, then recharging it completely to 100%. If the problem continues, it's possible the power bank is already fully charged despite the display. If the issue persists, please visit https://support.energizerpowerpacks.com/ for after-sales service, where a specialist will assist you. -- Energizer PowerPacks Service Team

      Answered by Anonymous

  • QuestionHow to I recharge the power bank?

    Asked by Bob.

    • Answer The input on this power bank is only 10 watts? 5V/2A ?Theres not many chargers anymore to buy with that kind of speed. Can ise a 12 watt to recharge?

      Answered by Anonymous

  • QuestionIs this charger allowed on flights?

    Asked by Anonymous.

    • Answer Yes, this charger is airline approved. I took it on an international trip in my carry on bag.

      Answered by JodyE

  • QuestionShould we allow the battery to completely drain before we re-charge it. It came pre-charged.

    Asked by KungfuPanda.

    • Answer Thank you for your question! It’s not necessary to fully drain the battery before recharging. In fact, for lithium polymer batteries (like the ones used in our power banks), it's better to recharge before the battery gets too low, as over-discharging may affect long-term performance. You can start using it right away—even if it came pre-charged—and recharge as needed. For best results, keep the battery level between 20–80% during regular use. If you have any other questions, feel free to contact us at [email protected].

      Answered by Anonymous

  • QuestionDoes it support fast charge

    Asked by Shan.

    • Answer Yes! FAST TYPE-C

      Answered by JUSTINg

  • QuestionCan it charge laptops specifically 2015 MacBook Air

    Asked by Ark.

    • Answer Youd want a portable charger with AT LEAST 65w of charging power. 100+ for a reasonably fast charge

      Answered by user604935