Questions & Answers

Q: QuestionDoes this charger snap on to the phone while charging or do you have to connect with the cables?

Asked 3 years ago by Gina.

• A:Answer Cable required

  Answered 3 years ago by AC90

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Q: Questionwill this work on a samsung android phone galaxy a42 5g

Asked 3 years ago by georgia75.

• A:Answer Yes

  Answered 3 years ago by MuffcabbageVerified Purchase

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Q: QuestionIs this a wireless charging bank? My Port on my phone doesnt work. so im trying to find a wireless phone bank.

Asked 3 years ago by J.

This question was asked about the related product: Energizer - MAX 15,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer I bought this phone bank and the C port does not work.

  Answered 3 years ago by InsigniaVerified Purchase

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Q: QuestionWhat type of cord is used to connect the charger (after it is fully charged) to the IPhone? Is it the same one that is used to charge the IPhone via the wall outlet?

Asked 3 years ago by SandyG.

• A:Answer Correct. Any cable, with a USB-A end, that is compatible with your phone will work with the battery pack. Plug the cable into the large USB port on the pack and you're good to go.

  Answered 3 years ago by BattleDad615Verified Purchase

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Q: QuestionI use a USB cable to charge my (version 8) IPhone. Can I use the same cable to charge the charger and is there a USB port?

Asked 3 years ago by Sandy.

• A:Answer This external charger has a USB-A port to which I attach my lightning cord to charge my iPhone. It also has a micro-usb port for recharging the external charger itself.

  Answered 3 years ago by ACMEVerified Purchase

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Q: QuestionCan the battery be removed?

Asked 3 years ago by Anonymous.

• A:Answer No

  Answered 3 years ago by Lei1

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Q: QuestionIs this compatible with Samsung 22?

Asked 3 years ago by barbie.

• A:Answer Never use the Sunsung one!

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWhy won’t this device work with my iPhone 13 pro? I am using the correct charging cable. I tried it with an android and it did work.

Asked 3 years ago by MelG.

• A:Answer Do you have the right cable? Should work with all and correct cable.

  Answered 3 years ago by SteveVerified Purchase

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Q: QuestionI need a new wire to charge this device. What wire do I need to get for it? I no longer have the one it came with

Asked 3 years ago by virtualoo.

This question was asked about the related product: Energizer - MAX 20,000mAh High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer A micro-usb charging cable

  Answered 3 years ago by LEAH

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Q: QuestionDoes this work for Samsung S21 Plus?

Asked 3 years ago by KellyG.

• A:Answer I see no reason it shouldn’t, but I use an iPhone.

  Answered 3 years ago by Donomite

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Q: QuestionCan iphone 12 charge on this?

Asked 3 years ago by Oski.

• A:Answer We charged both a 12 and a 13 on this battery with power left over.

  Answered 3 years ago by Amadeus

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Q: QuestionCan you recharge with the solar panel?

Asked 3 years ago by Robert.

This question was asked about the related product: Energizer - MAX 20,000mAh High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer I’m see no reason you can’t, but from my research it takes a long time with portable panels.

  Answered 3 years ago by Donomite

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Q: QuestionCan you chargea samsung laptops with this?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Energizer - MAX 15,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes

  Answered 3 years ago by Spaceman

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Q: QuestionCan this charge a laptop computer (MacBook Air)?

Asked 3 years ago by Carole.

This question was asked about the related product: Energizer - MAX 15,000mAh Ultra-Slim High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes….just need charging cable. Picture of the two types of cables you can use show.

  Answered 3 years ago by SparkleVerified Purchase

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Q: QuestionI’m trying to find out if it’s compatible with my cannabis vaporizer is it over 5volts? I can’t have a charge over 5v or I can destroy the device.

Asked 3 years ago by Jesse.

This question was asked about the related product: Energizer - MAX 20,000mAh High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer No idea. Don’t have one of those.

  Answered 3 years ago by Steve

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Q: QuestionCan I buy a new cord to recharge the battery charger?

Asked 3 years ago by Rustyboy.

This question was asked about the related product: Energizer - MAX 20,000mAh High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes

  Answered 3 years ago by ACME

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Q: QuestionIs this TSA Approved for carry on luggage. I have a Samsonite Carry on with USB port but did not come with the charger to insert in the pocket. Also I see it was made in China. Was under the impression Lithium Batteries by Energizer were Made in the USA

Asked 3 years ago by Nelly.

This question was asked about the related product: Energizer - MAX 20,000mAh High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes. TSA doesn’t allow these in checked luggage.

  Answered 3 years ago by paristraveler

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Q: QuestionIs is strong enough to charge a MacBook ?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Energizer - MAX 20,000mAh High Speed Universal Portable Charger for Apple, Android, Google, Samsung & USB Enabled Devices - Black

• A:Answer Yes it is

  Answered 3 years ago by Jaffery

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Q: QuestionHow does the power bank connect to the iPhone 12 Pro Max? I tried plugging it in & it’s not charging. Maybe I’m not doing it correctly.

Asked 3 years ago by Lcb.

• A:Answer You use a standard USB charging cord and plug it into the center of the charger then plug the lightning (or similar) part of your cord into your phone as usual.

  Answered 3 years ago by paristravelerVerified Purchase

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