A:AnswerWe would request you to please reach out to us at [email protected] along with the picture of the product or call us at 1-800-383-7323 so that we can assist you better. Thank you!
A:AnswerThey are not bad batteries just really depleted, try leaving them to charge for 10 minutes. I use a basic charger to put a small charge in them for 10 minutes then change them into the energizer charger.