Questions & Answers

Name: Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver
Brand: HP
SKU: 6240842
Price: 575.99 USD
Rating: 4.7 (982 reviews)

Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver

Model:: 17M-BW0013DX; |
SKU:: 6240842

User rating, 4.7 out of 5 stars with 982 reviews.

Highly rated by customers for:

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QuestionI purchased this computer I am extremely happy with it. My only concern is the Audio, Laptop claims it has Bang & Olufsen speakers but when I bring up the speakers it is telling me I have REALTEK, Does anyone know how to find or bring up the B&O audio?
Asked 6 years ago by Randy.
- Answer I believe that the Realtek is just the drivers. Not the actual speakers.
  Answered 6 years ago by Gemini9189
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QuestionWould this game be good for playing games such as Dota or The Sims 4? Also, does it support photoshop editing well?
Asked 6 years ago by Krystal.
- Answer Use it for photoshop and lightroom every day.
  Answered 6 years ago by James
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QuestionCan you add a second drive to this machine
Asked 6 years ago by Cesar.
- Answer Yes. There is room for a second drive in the Envy.
  I would recommend:
  - SanDisk - Ultra 256GB Internal SATA Solid State Drive
    User rating, 4.82 out of 5 stars with 17 reviews.
  Answered 6 years ago by ahhwhatever2
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QuestionI just bought a hp laptop a 17.3 inch envy from you. My question is , does a laptop battery bleed power out when it is off and not in use. I followed all steps to charge it. It was turned off and after a few days the battery was already dead
Asked 6 years ago by Anonymous.
- Answer Check that your system is not sleeping or hibernating. However, make sure they replace the battery before you take the time and effort to load all of your software. Make sure you have a valid backup and can restore the data if necessary.
  Answered 6 years ago by OneBuyer
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QuestionWhat Os comes with this system ?
Asked 6 years ago by Rusty.
- Answer The operating system of this is Windows 10
  Answered 6 years ago by CommunityAnswer
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QuestionIs this a glossy screen or an anti-glare matte screen?
Asked 6 years ago by Needtoknow.
- Answer It's glossy.
  Answered 6 years ago by HP Team
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QuestionWhat is the maximum SD memory card size that the SD card slot will read?
Asked 6 years ago by rd267.
- Answer It will read any size SDHC memory card.
  Answered 6 years ago by HP Team
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QuestionWhat are the screen dimensions?
Asked 6 years ago by Dan.
- Answer Screen is 15 inches wide and 7 1/8 inches high, (not counting the information bar at the bottom).
  Answered 6 years ago by Timber
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QuestionSpecs of built in webcam
Asked 6 years ago by Han.
- Answer It's an HP TrueVision HD (720p) Camera with integrated dual array digital microphone.
  Answered 6 years ago by HP Team
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QuestionWould this laptop easily handle World of Warcraft... as in the graphics card.. etc.. or will it run into over-heating and graphic card lock up issues?
Asked 6 years ago by Knorkool.
- Answer Yes, this computer is more than enough to run that game well.
  Answered 6 years ago by HP Team
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QuestionHow is the overall construction of the Laptop?
Asked 6 years ago by Jack.
- Answer This is a solidly built aluminum machine that's designed to last.
  Answered 6 years ago by HP Team
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QuestionDo I should buy tho open-box ?
Asked 6 years ago by Robertico.
- Answer That is entirely a matter of personal preference! Open-Box items are typically just customer returns, and are in excellent shape!
  Answered 6 years ago by HP Team
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QuestionCan it run autocad
Asked 6 years ago by Jnlpz.
- Answer Yes, this can run AutoCAD just fine!
  Answered 6 years ago by HP Team
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QuestionDoes it have bluetooth capability? Thanks
Asked 6 years ago by Shirley.
- Answer Yes.
  Answered 6 years ago by Kathy
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QuestionThe specs say cooling system is air, what does that mean, air is everywhere. Is there a cooling system in this computer, explain please. Thank you.
Asked 6 years ago by Pj.
- Answer This model features fans built into the motherboard, which draw in cool air from the outside and exhaust warm air from use. We recommend ensuring that the laptop remains in a well-ventilated space to allow proper airflow.
  Answered 6 years ago by HP Team
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Questioni want to know what ports are on this computer with examples of what I'd use it for, and if it applies, the benefits. I am wasting too much trying to figure this out, I am confused. I am not up to date on computer terms. Thank you.
Asked 6 years ago by Pn.
- Answer The Envy has the following ports: HDMI (video) 3 USB type A ports (connect external devices such as USB flash drive, external hard drive, USB hub etc.) 1 USB type C port (same uses as USB type A ports) Ethernet port (hardwired network connection) SD card slot (usually for camera SD cards) Combined headphone/microphone jack. Hope that helps.
  Answered 6 years ago by Barbara
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QuestionDoes this have an internal or external battery?
Asked 6 years ago by TaraJ.
- Answer Internal.
  Answered 6 years ago by ahhwhatever2
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QuestionI see a lightning bolt next to the USB-C port. Is this a thunderbolt 3 port?
Asked 6 years ago by Robert.
- Answer Yes, the USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, DP1.2, HP Sleep and Charge) is a Thunderbolt port.
  Answered 6 years ago by HP Team
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QuestionDoes the key board light up?
Asked 7 years ago by Mery.
- Answer Yes, this model has a backlit keyboard.
  Answered 7 years ago by HP Team
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QuestionHow many USB ports? CD drive? SD drive?
Asked 7 years ago by KathyP.
- Answer CD drive: yes SD drive: yes USB: 3 (one powered) plus the 1 new style USB Type C
  Answered 7 years ago by Eric
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Showing 21-40 of 131 questions

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Questions & Answers

Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX150 - 1TB Hard Drive - HP Finish In Natural Silver

Q: QuestionI purchased this computer I am extremely happy with it. My only concern is the Audio, Laptop claims it has Bang & Olufsen speakers but when I bring up the speakers it is telling me I have REALTEK, Does anyone know how to find or bring up the B&O audio?

Q: QuestionWould this game be good for playing games such as Dota or The Sims 4? Also, does it support photoshop editing well?

Q: QuestionCan you add a second drive to this machine

Q: QuestionI just bought a hp laptop a 17.3 inch envy from you. My question is , does a laptop battery bleed power out when it is off and not in use. I followed all steps to charge it. It was turned off and after a few days the battery was already dead

Q: QuestionWhat Os comes with this system ?

Q: QuestionIs this a glossy screen or an anti-glare matte screen?

Q: QuestionWhat is the maximum SD memory card size that the SD card slot will read?

Q: QuestionWhat are the screen dimensions?

Q: QuestionSpecs of built in webcam

Q: QuestionWould this laptop easily handle World of Warcraft... as in the graphics card.. etc.. or will it run into over-heating and graphic card lock up issues?

Q: QuestionHow is the overall construction of the Laptop?

Q: QuestionDo I should buy tho open-box ?

Q: QuestionCan it run autocad

Q: QuestionDoes it have bluetooth capability? Thanks

Q: QuestionThe specs say cooling system is air, what does that mean, air is everywhere. Is there a cooling system in this computer, explain please. Thank you.

Q: Questioni want to know what ports are on this computer with examples of what I'd use it for, and if it applies, the benefits. I am wasting too much trying to figure this out, I am confused. I am not up to date on computer terms. Thank you.

Q: QuestionDoes this have an internal or external battery?

Q: QuestionI see a lightning bolt next to the USB-C port. Is this a thunderbolt 3 port?

Q: QuestionDoes the key board light up?

Q: QuestionHow many USB ports? CD drive? SD drive?

QuestionI purchased this computer I am extremely happy with it. My only concern is the Audio, Laptop claims it has Bang & Olufsen speakers but when I bring up the speakers it is telling me I have REALTEK, Does anyone know how to find or bring up the B&O audio?

QuestionWould this game be good for playing games such as Dota or The Sims 4? Also, does it support photoshop editing well?

QuestionCan you add a second drive to this machine

QuestionI just bought a hp laptop a 17.3 inch envy from you. My question is , does a laptop battery bleed power out when it is off and not in use. I followed all steps to charge it. It was turned off and after a few days the battery was already dead

QuestionWhat Os comes with this system ?

QuestionIs this a glossy screen or an anti-glare matte screen?

QuestionWhat is the maximum SD memory card size that the SD card slot will read?

QuestionWhat are the screen dimensions?

QuestionSpecs of built in webcam

QuestionWould this laptop easily handle World of Warcraft... as in the graphics card.. etc.. or will it run into over-heating and graphic card lock up issues?

QuestionHow is the overall construction of the Laptop?

QuestionDo I should buy tho open-box ?

QuestionCan it run autocad

QuestionDoes it have bluetooth capability? Thanks

QuestionThe specs say cooling system is air, what does that mean, air is everywhere. Is there a cooling system in this computer, explain please. Thank you.

Questioni want to know what ports are on this computer with examples of what I'd use it for, and if it applies, the benefits. I am wasting too much trying to figure this out, I am confused. I am not up to date on computer terms. Thank you.

QuestionDoes this have an internal or external battery?

QuestionI see a lightning bolt next to the USB-C port. Is this a thunderbolt 3 port?

QuestionDoes the key board light up?

QuestionHow many USB ports? CD drive? SD drive?