Questions & Answers
- Model:
- 17M-BW0013DX
- |
- SKU:
- 6240842
Highly rated by customers for: Large screen, Fast, Storage
Page Showing 121-131 of 131 questions
Q: Questionis the optical drive built in or external?
Asked by BILL.
- A:Answer This HP laptop 17M has a built in CD/DVD drive.
Answered by JoelG
Q: QuestionCan I do a data dump from my Envy15 without having to reinstall every program?
Asked by Jerry.
- A:Answer Thank you for reaching out. You could mirror your drive from the old PC to the new one but typically it is much easier and less buggy to reinstall the programs and then transfer the additional files over manually.
Answered by HP Team

Q: Questiondoes this unit have touch screen? How do you turn it on and off?
Asked by Sneakers.
- A:Answer Yes, the unit is touch screen and there is a button at the upper right corner of the keypad that you press to turn it on and off.
Answered by CommunityAnswer
Q: QuestionIs this late 2018 version? Is it have Intel Optane?
Asked by akrm.
- A:Answer Yes. Intel optane included.
Answered by Jason
Q: Questionhp envy 17m-bw0013dx support which pen? I have purchased Bamboo ink from Best Buy , but it doesn’t work.
Asked by Shamim.
- A:Answer Sorry, this computer does not have pen support.
Answered by HP Team

Q: QuestionIs there room for an extra ssd card? Can I keep the hd and add an ssd and/or harddrive? If so how difficult would this be, does it need a professional?
Asked by Pj.
- A:Answer We've recently edited this response in regard to triple checking some information: Yes, this model can support a M.2 SSD in addition to the HDD that it currently has. We recommend consulting a professional to assist you.
Answered by HP Team

Q: QuestionWill a regular Kensington Slot work for this laptop or would I need to get a nano one?
Asked by TLC.
- A:Answer This computer uses Kensington Nanosaver Lock (T-bar and N17 do not fit)
Answered by KensingtonAdvice
Q: QuestionWhat is the Wattage (W) of the battery?
Asked by Customer.
- A:Answer This model has a 3-cell, 52.5 Wh Li-ion battery.
Answered by HP Team

Q: QuestionIf wanting to pay monthly how much money down will I have to pay
Asked by Benn.
- A:Answer I would reach out to the Best Buy customer support to ask about financing options.
Answered by HP Team

Q: QuestionIs there any light or on screen notification to indicate when num lock key is activated?
Asked by Bovanator.
- A:Answer There should be an on screen display when it is activated.
Answered by HP Team

Q: QuestionHinges is breaking where you open and close laptop. Are people having trouble with broken Hinges on this model. If so , where can I go , to fix this problem.
Asked by Wondering.
- A:Answer Sorry, I am not having the same problem at this time. Suggest you return your laptop to point of purchase or contact HP
Answered by LinTodd
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