“Do the ink cartridges load horizontally (from the front) or vertically (from the top, having to lift the scanner to get to the carriage)?”

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• Sorry to hear this. We returned a printer for this reason. Why have we gone backward in technology? The ink cartridges should load from the front for the customer's benefit. There are applications and logistic situations that make top-loading cartridges really difficult for the user. That includes us and lots of folks with disabilities.

  Answered by LarryS 4 years ago

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• Thank you for your question, Larry! The ink cartridges for this model are installed by lifting the scanner top. Here are the instructions for that process: https://support.hp.com/us-en/document/c06543202

  Answered by HP Team 4 years ago

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