Questions & Answers

Name: ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver
Brand: HP
SKU: 6240846
Price: 678.99 USD
Rating: 4.6 (1856 reviews)

ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver

Model:: 15M-CN0012DX; |
SKU:: 6240846

User rating, 4.6 out of 5 stars with 1856 reviews.

Highly rated by customers for:

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QuestionWhre can I get a screen replacement for this???? My glass is cracked and I had to shut touchscreen off.
Asked 6 years ago by Mrscott01.
- Answer Oh, no!! We're so sorry to hear about this!! Please reach out to us at: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach us by phone at 1-800-474-6836.
  Answered 6 years ago by HP Team
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QuestionIs the battery replaceable?
Asked 7 years ago by BatteryCheck.
- Answer We recommend consulting a computer technician or service provider like Geek Squad to assist with battery replacements.
  Answered 7 years ago by HP Team
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QuestionIs it possible to load an older version of Microsoft Office that I purchased onto this computer?
Asked 7 years ago by Noknox.
- Answer If you have the license then yes, you can install it.
  Answered 7 years ago by HP Team
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Questionhello :) Im a sophomore in high school and i enjoy doing art. Is this computer good for photoshop, digital tablets, and school work?
Asked 7 years ago by Mya.
- Answer It would work excellently for that!
  Answered 7 years ago by HP Team
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QuestionDoes anyone know when this laptop was released? I know it's new but how new is it?
Asked 7 years ago by Nubz.
- Answer This computer was released just about 2 months ago.
  Answered 7 years ago by HP Team
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QuestionWhat screen protector, if there are any, could I use on this computer? Are there any that cover the screen from one edge to the other?
Asked 7 years ago by Tito.
- Answer I am not aware of any screen protectors made for this model.
  Answered 7 years ago by HP Team
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QuestionWhere is the fingerprint reader?
Asked 7 years ago by ASLEP.
- Answer On the right side toward the back.
  Answered 7 years ago by Donny
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QuestionDoes this laptop handle 3D rendering software, such as SolidWorks or any other, well?
Asked 7 years ago by Alex.
- Answer The embedded graphics processor for this laptop is not suitable for rendering software like SolidWorks.
  Answered 7 years ago by CommunityAnswer
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QuestionDoes this computer come with Windows 10 Home or Windows 10 Pro?
Asked 7 years ago by Zachary.
- Answer This computer comes with Windows 10 Home. You can upgrade it to Pro from within the OS.
  Answered 7 years ago by HP Team
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QuestionDoes this have a LAN connection?
Asked 7 years ago by Murph.
- Answer Yes, kind of, you are required to purchase a USB C to Ethernet Adapter to support any LAN connection. HP is $40, Belkin is $30. I purchased the Belkin and it seems to work just fine.
  Answered 7 years ago by Bart
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Questioncan i upgrade the storage capacity ?
Asked 7 years ago by Nandan.
- Answer Yes, you can replace the SSD with another of higher capacity if you're comfortable with taking it apart.
  Answered 7 years ago by HP Team
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QuestionCan I upgrade to 16 MB RAM? What do I need to purchase and what is the approximate cost?
Asked 7 years ago by mzwhiz.
- Answer You can upgrade to a Maximum Memory of 32GB RAM. You will need DDR4-2400 or DDR4-2666 at a cost of approximately $75-$100 per 8GB stick ($150 to $200 for the upgrade to 16GB RAM).
  Answered 7 years ago by HP Team
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QuestionDoes this laptop have a TPM chip?
Asked 7 years ago by Dan124.
- Answer I would reach out to the HP Technical team to ask about if the motherboard has TPM.
  Answered 7 years ago by HP Team
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QuestionDoes it come with a stylus/pen?
Asked 7 years ago by Dana.
- Answer No.
  Answered 7 years ago by SLW3
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Showing 161-174 of 174 questions

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Questions & Answers

ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 256GB Solid State Drive - HP Finish In Natural Silver

Q: QuestionWhre can I get a screen replacement for this???? My glass is cracked and I had to shut touchscreen off.

Q: QuestionIs the battery replaceable?

Q: QuestionIs it possible to load an older version of Microsoft Office that I purchased onto this computer?

Q: Questionhello :) Im a sophomore in high school and i enjoy doing art. Is this computer good for photoshop, digital tablets, and school work?

Q: QuestionDoes anyone know when this laptop was released? I know it's new but how new is it?

Q: QuestionWhat screen protector, if there are any, could I use on this computer? Are there any that cover the screen from one edge to the other?

Q: QuestionWhere is the fingerprint reader?

Q: QuestionDoes this laptop handle 3D rendering software, such as SolidWorks or any other, well?

Q: QuestionDoes this computer come with Windows 10 Home or Windows 10 Pro?

Q: QuestionDoes this have a LAN connection?

Q: Questioncan i upgrade the storage capacity ?

Q: QuestionCan I upgrade to 16 MB RAM? What do I need to purchase and what is the approximate cost?

Q: QuestionDoes this laptop have a TPM chip?

Q: QuestionDoes it come with a stylus/pen?

QuestionWhre can I get a screen replacement for this???? My glass is cracked and I had to shut touchscreen off.

QuestionIs the battery replaceable?

QuestionIs it possible to load an older version of Microsoft Office that I purchased onto this computer?

Questionhello :) Im a sophomore in high school and i enjoy doing art. Is this computer good for photoshop, digital tablets, and school work?

QuestionDoes anyone know when this laptop was released? I know it's new but how new is it?

QuestionWhat screen protector, if there are any, could I use on this computer? Are there any that cover the screen from one edge to the other?

QuestionWhere is the fingerprint reader?

QuestionDoes this laptop handle 3D rendering software, such as SolidWorks or any other, well?

QuestionDoes this computer come with Windows 10 Home or Windows 10 Pro?

QuestionDoes this have a LAN connection?

Questioncan i upgrade the storage capacity ?

QuestionCan I upgrade to 16 MB RAM? What do I need to purchase and what is the approximate cost?

QuestionDoes this laptop have a TPM chip?

QuestionDoes it come with a stylus/pen?