“I haven’t used the printer in a while. Ink levels are full but it won’t print in black. All the other colours work though. Please help”
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Hello. We recommend printing a "nozzle check" from your printer's maintenance menu, which can be found under settings on the control panel. If any colors show missing gaps, try running print head cleanings from the same menu. If the issue persists, please contact our Technical Support team by phone for further assistance. Regards, Kevin - The Epson Team.
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