Questions & Answers

Q: QuestionDoes this printer offer two-sided printing?

• A:Answer Yes, the Epson EcoTank ET-15000 offers automatic two-sided printing.

Q: QuestionHow much ink is included with the Epson EcoTank ET-15000?

• A:Answer The Epson EcoTank ET-15000 comes with enough ink to print for up to 2 years.

Q: QuestionWhat is the paper handling capacity of this Epson printer?

• A:Answer This Epson printer has a 250-sheet front tray paper capacity and rear specialty-paper feed.

Q: QuestionWhat is the resolution of the scanner on this all-in-one printer?

• A:Answer The scanner has a resolution up to 1200 x 2400.

Q: QuestionWhat is the maximum printing size for this printer?

• A:Answer The printer can print up to 13 inches x 19 inches.

Q: QuestionCan I use this printer for 13x9 sublimation printing

Asked 5 years ago by Spilant.

• A:Answer Yes but I THINK it voids the warranty if you put sublimation ink in it. I currently use the 7710/7720 fir sublimation and np. But I like the idea of tanks and not cartridges.

  Answered 5 years ago by MyShadeRoom

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Q: Questionwhen will this be back in stock? I need this asap..please help!

Asked 5 years ago by Renee.

• A:Answer I called the 1800 number yesterday was told they are waiting on epson to send them out. with covid and no real answer from epson a time frame is unknown.

  Answered 5 years ago by Alabamaanswer

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Q: QuestionWill the print head nozzles dry and plug up when there is long-term nonuse?

Asked 4 years ago by Pjm.

• A:Answer Hi Pjm, If you do not use any ink jet printer, including the ET-15000, for an extended period of time nozzle issues can occur. In order to prevent this, print something once a week. Even a nozzle check, which uses minimal ink will work. Regards, Mark - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionIs there a direct phone number for Epson to reach their USA support location without being routed offshore? Thanks.

Asked 5 years ago by Sunshine.

• A:Answer Hi Sunshine. Yes, you can contact our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Regards, Bobby - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionI will be using this printer primarily for printing photos on 8x10 up to 13x17 prints on glossy paper. Will it handle the glossy printer paper?

Asked 4 years ago by MrShredder.

• A:Answer Hi Mrshredder, The EcoTank ET-15000 can print on glossy photo paper at up to 13" x 19". For the best results, use Epson photo paper like Premium Photo Paper Glossy. Regards, Mark - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionWhat's the fundamental difference between the ET 4850 and the ET 15000?

Asked 2 years ago by FMD.

• A:Answer Hello FMD. Both printers have similar features, including an automatic document feeder. A major difference is the ET-15000 can print on paper up to 13" x 19" in size. The ET-4850 can print on paper as large as 8.5" x 47.2" and includes fax functionality. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionI am looking for an Ecotank Epson printer that will do duplex scanning - will scan both side of the paper passing through the ADF once! Which Epson Ecotank printers will do duplex scanning?

Asked 2 years ago by JohnE26.

• A:Answer Hello JohnE26. We recommend looking at the ET-5800. It includes automatic 2-sided printing, copy, scan, and fax functionality. It is currently in stock on BestBuy's website, but inventory can change. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionWill the Eco Tank ET-1500 print Avery or other major brand labels?

Asked 3 years ago by Akamai.

• A:Answer Hello Akamai. We have only tested Epson labels to work on the ET-15000. We recommend contacting Avery to confirm the labels you plan to use are compatible with our All-in-One printers using dye and pigment-based inks. Regards, Kevin - The Epson Team.

  Answered 3 years ago by Epson

  
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Q: QuestionWill it scan 13x19 ?

Asked 4 years ago by Sally.

• A:Answer Hello Sally. Unfortunately not, the ET-15000 only supports scanning documents up to 8.5" x 14" in size. For more information on scanning options for the printer, please visit our official Epson Support page. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionET-1500 is the only affordable Epson-ecoTank which print 13x19?

Asked 4 years ago by JossM.

• A:Answer I found several 13 X 19 format printers. The ET-15000 fit my needs best of all of them for features, functions, prices. I don't need fine photo reproduction. I am a leather craftsman. I need to need to print patterns of large leather parts that are accurate to size, have clear, precise lines, and etc.

  Answered 2 years ago by MichaelC

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Q: QuestionMust be able to print 3X5 index cards. ET 15000 is only Epson ET printer I have found that specification sheet says user defined 2.13" X 3.39" to 12.65" X 47.24". Will it print a 3"X5" index card? What other ET printer will print 3X5 cards?

Asked 6 months ago by NicevilleFL32578.

• A:Answer Hello. You can print on the plain white side of a 3" x 5" index card using the rear paper feed. However, keep in mind that thicker cards may cause paper feed issues, so results can vary depending on the card stock. Regards, Kevin - The Epson Team.

  Answered 6 months ago by Epson

  
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Q: Questionis there a document feeder for the scanner

Asked 7 months ago by temp.

• A:Answer Hello temp. Yes, the ET-15000 includes an automatic document feeder. You can load approximately 35 sheets of plain paper when scanning. Regards, Kevin - The Epson Team.

  Answered 7 months ago by Epson

  
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Q: QuestionDo any of the Eco Printer series enlarge and reduce to custom sizes?

Asked 2 years ago by DebFra.

• A:Answer Hi DebFra. Yes, you can reduce or enlarge copies using the printer's front control panel. If you are printing from a computer, you can adjust the "Reduce/Enlarge Document" settings under "more options" in the printer driver. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionCan the scanner automatically able to scan double sided print?

Asked 2 years ago by scanner.

• A:Answer Hello scanner. The ET-15000 can only scan both sides of a document by flipping the page. Unfortunately, automatic 2-sided scanning is not available on this model. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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